Job Overview
Employment Type
Full-time
Benefits
employee discount
Health Insurance
Job Description
Norwegian Cruise Line is a renowned global cruise company recognized for offering exceptional travel experiences across some of the world's most breathtaking destinations. As a leading cruise operator, Norwegian Cruise Line combines luxury, entertainment, and superior customer service to ensure that every guest aboard their vessels experiences unforgettable moments. With a fleet of innovative ships and a commitment to excellence, Norwegian Cruise Line prides itself on creating immersive vacation experiences that blend adventure, relaxation, and world-class dining.
The company is currently seeking dedicated and passionate Waiters to join their prestigious restaurant team aboard the Pride of America Cruise Ship, a vessel that uniquely explores the scenic Hawaiian Islands. This is a full-time opportunity that invites candidates to be a part of a dynamic hospitality team focused on delivering exemplary dining services in a vibrant, fast-paced environment. As a Waiter on board, you will play a vital role in elevating guest satisfaction by providing attentive, courteous, and professional service throughout their dining experience.
Waiters on the Pride of America are responsible for assisting in achieving departmental guest satisfaction targets as well as contributing to food and beverage revenue goals by following established service strategies and optimizing up-sell opportunities. The role requires familiarity with safety and environmental protection policies to ensure a safe and efficient service delivery environment. The Waiter will perform diverse duties including managing assigned stations, cleaning and setting up areas following meal periods, resolving service issues promptly, and collaborating with assistant waiters to maintain a seamless flow of service.
This position demands a high level of hospitality expertise, including experience in fine dining and banquet service, with a focus on wine and beverage sales and service. Candidates should be passionate about hospitality, maintain a professional appearance and demeanor, and have a genuine respect for coworkers and guests alike. The work schedule is rigorous, requiring availability for all days of the week. In return, employees enjoy the unique lifestyle benefits of living aboard one of the company’s ships while traveling through the Hawaiian Islands, receiving all meals free of charge during working hours, and benefiting from a generous vacation period between deployments.
Joining Norwegian Cruise Line as a Waiter is more than a job; it is an opportunity to embark on a career filled with adventure, cultural exposure, and personal growth. The company supports its team members through specialized training, a collaborative work environment, and competitive pay. The salary for this position is $16.50 per hour, reflecting the company’s commitment to rewarding hardworking and dedicated staff. The dual focus on excellent guest service and employee well-being makes Norwegian Cruise Line an excellent choice for hospitality professionals looking to thrive in a unique maritime environment.
If you have a passion for delivering outstanding service and want to be part of a team that sails the beautiful Hawaiian Islands while offering guests a five-star dining experience, Norwegian Cruise Line invites you to apply and attend one of its virtual hiring events. This is your chance to set sail on a rewarding journey with a company that values its crew, fosters growth, and celebrates the spirit of adventure.
The company is currently seeking dedicated and passionate Waiters to join their prestigious restaurant team aboard the Pride of America Cruise Ship, a vessel that uniquely explores the scenic Hawaiian Islands. This is a full-time opportunity that invites candidates to be a part of a dynamic hospitality team focused on delivering exemplary dining services in a vibrant, fast-paced environment. As a Waiter on board, you will play a vital role in elevating guest satisfaction by providing attentive, courteous, and professional service throughout their dining experience.
Waiters on the Pride of America are responsible for assisting in achieving departmental guest satisfaction targets as well as contributing to food and beverage revenue goals by following established service strategies and optimizing up-sell opportunities. The role requires familiarity with safety and environmental protection policies to ensure a safe and efficient service delivery environment. The Waiter will perform diverse duties including managing assigned stations, cleaning and setting up areas following meal periods, resolving service issues promptly, and collaborating with assistant waiters to maintain a seamless flow of service.
This position demands a high level of hospitality expertise, including experience in fine dining and banquet service, with a focus on wine and beverage sales and service. Candidates should be passionate about hospitality, maintain a professional appearance and demeanor, and have a genuine respect for coworkers and guests alike. The work schedule is rigorous, requiring availability for all days of the week. In return, employees enjoy the unique lifestyle benefits of living aboard one of the company’s ships while traveling through the Hawaiian Islands, receiving all meals free of charge during working hours, and benefiting from a generous vacation period between deployments.
Joining Norwegian Cruise Line as a Waiter is more than a job; it is an opportunity to embark on a career filled with adventure, cultural exposure, and personal growth. The company supports its team members through specialized training, a collaborative work environment, and competitive pay. The salary for this position is $16.50 per hour, reflecting the company’s commitment to rewarding hardworking and dedicated staff. The dual focus on excellent guest service and employee well-being makes Norwegian Cruise Line an excellent choice for hospitality professionals looking to thrive in a unique maritime environment.
If you have a passion for delivering outstanding service and want to be part of a team that sails the beautiful Hawaiian Islands while offering guests a five-star dining experience, Norwegian Cruise Line invites you to apply and attend one of its virtual hiring events. This is your chance to set sail on a rewarding journey with a company that values its crew, fosters growth, and celebrates the spirit of adventure.
Job Requirements
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 Star to 4 Star land-based hotel/resort, free-standing restaurant with at least 180 seats, or previous shipboard experience in a similar position
- Minimum of one year experience selling and serving wine and other beverage products
- Passionate about hospitality and customer service driven
- Professional appearance and good hygiene
- Respect for all co-workers and guests
- Pride in work by creating positive energy, excitement and fun
- Able to work seven days a week
Job Qualifications
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 Star to 4 Star land-based hotel/resort, free-standing restaurant with at least 180 seats, or previous shipboard experience in a similar position
- Minimum of one year experience selling and serving wine and other beverage products
- Passionate about hospitality and customer service driven
- Professional appearance and good hygiene
- Respect for all co-workers and guests
- Pride in work by creating positive energy, excitement and fun
- Able to work seven days a week
Job Duties
- Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities
- Performs other related duties as assigned or as directed
- Must be familiar with the Safety and Environmental Protection Policy and the SEMS and carry out the policies and procedures appropriate for his/her position
- Ensures that assigned station is properly cleaned and set-up at the end of the meal period and that all assigned side-work is complete
- Complies with sequence of service for food and beverage and directs and instructs Assistant Waiters to ensure timeliness of service to guests
- Resolves any service and/or product deficiencies that may occur, to ensure satisfaction of service with guests in assigned station
- Performs other jobs as assigned, to include but not limited to manning non-cooking buffet action stations (i.e. carving station, dessert station), deliver amenities on embarkation day, assists with Room Service deliveries when needed, assists with private parties and functions, assists with conducting service training with Assistant Waiters and Restaurant Stewards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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