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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.50
Work Schedule
Standard Hours
Benefits
employee discount
Health Insurance
Four meals a day free
Five weeks vacation between deployments
Travel opportunities
Professional Development
team environment
Job Description
Norwegian Cruise Line is a globally renowned cruise company celebrated for delivering exceptional vacation experiences across worldwide destinations. Known for its innovative ships, exceptional service, and dedication to guest satisfaction, Norwegian Cruise Line stands out as a leader in the cruise industry. The company offers a dynamic and inclusive work environment where team members have the unique opportunity to travel, grow professionally, and be part of a vibrant community at sea. Each voyage is designed to ensure guests enjoy memorable moments, making the commitment to excellence a shared goal among all staff members.
We are currently seeking full-time Wa... Show More
We are currently seeking full-time Wa... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years front waiter experience in fine dining and banquet service
- Minimum of one year experience with wine and beverage sales and service
- Ability to work seven days a week
- Professional appearance and good hygiene
- Strong communication and interpersonal skills
- Ability to work onboard a cruise ship
Job Qualifications
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 star to 4 star land-based hotel/resort, free-standing restaurant with at least 180 seats, or previous shipboard experience
- Minimum of one year experience selling and serving wine and other beverage products
- Passionate about hospitality and customer service driven
- Professional appearance and good hygiene
- Respect for all co-workers and guests
- Able to work seven days a week
Job Duties
- Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities
- Perform other related duties as assigned or as directed
- Ensure that assigned station is properly cleaned and set-up at the end of the meal period and that all assigned side-work is complete
- Comply with sequence of service for food and beverage and direct and instruct Assistant Waiters to ensure timeliness of service to guests
- Resolve any service and/or product deficiencies that may occur to ensure satisfaction of service with guests in assigned station
- Perform other jobs as assigned, including manning non-cooking buffet action stations, delivering amenities on embarkation day, assisting with Room Service deliveries, assisting with private parties and functions, and conducting service training with Assistant Waiters and Restaurant Stewards
- Follow Safety and Environmental Protection Policy and SEMS procedures appropriate for the position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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