Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.50
Work Schedule
Flexible
Benefits
employee discount
Health Insurance
Job Description
Norwegian Cruise Line is a globally recognized leader in the cruise industry, known for delivering unparalleled vacation experiences to guests from all around the world. Specializing in various breathtaking itineraries, the company has earned its prestigious reputation by combining innovative ships with exceptional customer service and unique onboard offerings. Among its fleet, the Pride of America stands out as a gem, providing passengers with the extraordinary opportunity to explore the Hawaiian Islands in luxurious comfort.
The hospitality team aboard Norwegian Cruise Line’s Pride of America is dedicated to creating memorable dining and entertainment experiences for all guests. As part of this esteemed team, you will be contributing to the high standards of service that have defined the brand. The company operates a fully immersive and inclusive environment at sea, where employees live aboard the ship while traveling between vibrant island destinations. The dynamic setting offers a rare combination of work and cultural exploration that appeals to hospitality professionals eager to broaden their careers while seeing the world.
This role is a full-time Waiter position with a competitive hourly wage of $16.50, designed for individuals passionate about delivering fine dining service in a fast-paced and refined atmosphere. It is particularly suited for candidates with previous experience in upscale land-based hotels, resorts, or similar cruise line roles. The opportunity includes working directly with guests to ensure exceptional dining experiences, selling and serving beverages with expert knowledge, and fostering a positive and collaborative work environment among team members. The live-aboard nature of the position means that you will be fully engaged not only in your professional duties but also in the life and culture aboard the ship, with five weeks of vacation time between deployments to rest and recharge.
The role of the Waiter on Norwegian Cruise Line extends beyond traditional duties. You will assist in achieving departmental goals for guest satisfaction and beverage sales by delivering personalized, attentive service and following established procedures. Your responsibilities include managing your assigned station, performing crucial side-work, instructing and coordinating with assistant waiters, and ensuring cleanliness and readiness of dining areas. A strong focus on safety and environmental policies underlines all work carried out onboard, adding a layer of responsibility and professionalism.
This position uniquely blends the excitement of travel with the challenge and satisfaction of providing top-tier hospitality service. If you have a passion for fine dining, a commitment to excellent customer service, and a desire to be part of an authentic and rewarding adventure, this role offers an ideal platform to grow your career. You will develop expertise in a variety of service tasks including upselling beverages, handling private functions and room service assistance, and performing operational duties like manning buffet action stations.
Norwegian Cruise Line values professionalism, respect, and enthusiasm among its crew. The ideal candidate will exhibit a strong work ethic, a polished appearance, and a genuine pride in their work. Your positive energy will contribute not only to guest satisfaction but also to the vibrant culture aboard the Pride of America. The company supports its employees by providing excellent benefits, including health insurance, employee discounts, and nutritious meals throughout the day.
Overall, joining Norwegian Cruise Line as a Waiter offers a unique work experience combining the best elements of hospitality, travel, and cultural exchange in one of the most beautiful cruising destinations on earth. This is an exceptional opportunity for those seeking both career advancement and the adventure of life at sea.
The hospitality team aboard Norwegian Cruise Line’s Pride of America is dedicated to creating memorable dining and entertainment experiences for all guests. As part of this esteemed team, you will be contributing to the high standards of service that have defined the brand. The company operates a fully immersive and inclusive environment at sea, where employees live aboard the ship while traveling between vibrant island destinations. The dynamic setting offers a rare combination of work and cultural exploration that appeals to hospitality professionals eager to broaden their careers while seeing the world.
This role is a full-time Waiter position with a competitive hourly wage of $16.50, designed for individuals passionate about delivering fine dining service in a fast-paced and refined atmosphere. It is particularly suited for candidates with previous experience in upscale land-based hotels, resorts, or similar cruise line roles. The opportunity includes working directly with guests to ensure exceptional dining experiences, selling and serving beverages with expert knowledge, and fostering a positive and collaborative work environment among team members. The live-aboard nature of the position means that you will be fully engaged not only in your professional duties but also in the life and culture aboard the ship, with five weeks of vacation time between deployments to rest and recharge.
The role of the Waiter on Norwegian Cruise Line extends beyond traditional duties. You will assist in achieving departmental goals for guest satisfaction and beverage sales by delivering personalized, attentive service and following established procedures. Your responsibilities include managing your assigned station, performing crucial side-work, instructing and coordinating with assistant waiters, and ensuring cleanliness and readiness of dining areas. A strong focus on safety and environmental policies underlines all work carried out onboard, adding a layer of responsibility and professionalism.
This position uniquely blends the excitement of travel with the challenge and satisfaction of providing top-tier hospitality service. If you have a passion for fine dining, a commitment to excellent customer service, and a desire to be part of an authentic and rewarding adventure, this role offers an ideal platform to grow your career. You will develop expertise in a variety of service tasks including upselling beverages, handling private functions and room service assistance, and performing operational duties like manning buffet action stations.
Norwegian Cruise Line values professionalism, respect, and enthusiasm among its crew. The ideal candidate will exhibit a strong work ethic, a polished appearance, and a genuine pride in their work. Your positive energy will contribute not only to guest satisfaction but also to the vibrant culture aboard the Pride of America. The company supports its employees by providing excellent benefits, including health insurance, employee discounts, and nutritious meals throughout the day.
Overall, joining Norwegian Cruise Line as a Waiter offers a unique work experience combining the best elements of hospitality, travel, and cultural exchange in one of the most beautiful cruising destinations on earth. This is an exceptional opportunity for those seeking both career advancement and the adventure of life at sea.
Job Requirements
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 Star - 4 Star land-based hotel/resort, free-standing restaurant with at least 180 seats, or previous shipboard experience in a similar position
- Minimum of one year experience selling and serving wine and other beverage products
- Passionate about hospitality and customer service driven
- Professional appearance and good hygiene
- Respect for all co-workers and guests
- Pride in work by creating positive energy, excitement and fun
- Able to work seven days a week
Job Qualifications
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 Star - 4 Star land-based hotel/resort, free-standing restaurant with at least 180 seats, or previous shipboard experience in a similar position
- Minimum of one year experience selling and serving wine and other beverage products
- Passionate about hospitality and customer service driven
- Professional appearance and good hygiene
- Respect for all co-workers and guests
- Pride in work by creating positive energy, excitement and fun
- Able to work seven days a week
Job Duties
- Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities
- Perform other related duties as assigned or as directed
- Be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out policies and procedures appropriate for the position
- Ensure that assigned station is properly cleaned and set-up at the end of the meal period and that all assigned side-work is complete
- Comply with sequence of service for food and beverage, and direct and instruct Assistant Waiters to ensure timeliness of service to guests
- Resolve any service and/or product deficiencies that may occur, to ensure satisfaction of service with guests in assigned station
- Perform other jobs as assigned, including manning non-cooking buffet action stations, delivering amenities on embarkation day, assisting with Room Service deliveries, assisting with private parties and functions, and conducting service training with Assistant Waiters and Restaurant Stewards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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