Wait Staff - Server Overland Park Convention Center

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. Known for its commitment to service excellence and community engagement, Aramark is rooted in a mission to do great things for its employees, partners, communities, and the planet. The company prioritizes diversity, equity, and inclusion, offering equal employment opportunities to all individuals regardless of race, color, religion, national origin, age, sex, gender, disability, or other legally protected characteristics. With a broad presence and a focus on professional development, Aramark empowers its workforce to grow, develop talents, and pursue fulfilling careers. The company fosters a positive and supportive work environment where employees can thrive, take on challenges, and build lasting relationships within the organization and with customers.

The Server role at Aramark is more than just a job - it is a pathway to cultivating leadership and customer service skills that can open doors to future career opportunities. Servers are essential members of the team who interact directly with guests, ensuring that each dining experience is enjoyable, memorable, and meets the company’s high standards. This role involves taking orders, serving food and beverages, maintaining the cleanliness and appearance of service areas, and adhering to all safety and alcohol service guidelines. Exceptional customer service is at the heart of the Server position, requiring a friendly and positive demeanor, excellent communication skills, and an anticipation of guests' needs to deliver memorable experiences.

Employees in this position gain valuable experience in food safety, sanitation, and event service dynamics. The role may involve physical activity including lifting, bending, pushing, pulling, and extended periods of standing or walking. Flexibility is key, as Servers must be willing to work varied schedules including evenings and weekends. Aramark supports its employees by providing opportunities for skill development and growth within a diverse and inclusive culture. By focusing on serving others with excellence and integrity, Servers at Aramark start their journey towards leadership and professional achievement within a company that values their contributions and invests in their future.

Job Requirements

  • Must have previous experience as a server or in a related food service role
  • Excellent customer service and communication skills
  • Knowledge of food safety principles and the ability to obtain food safety certification
  • Ability to work flexible hours including evenings and weekends
  • Physical ability to perform tasks such as lifting, bending, pushing, pulling, walking and standing for extended periods
  • Willingness to wear uniforms and use personal protective equipment as required
  • Commitment to following all safety and sanitation guidelines
  • Positive attitude and ability to maintain professionalism with guests and team members

Job Qualifications

  • Previous experience as a server or in food service role preferred
  • Demonstrates excellent customer service skills
  • Demonstrates excellent communication and interpersonal skills, both written and verbal
  • Working knowledge of food safety principles and procedures
  • Must be able to obtain a food safety certification
  • Must be available to work flexible hours including evenings and weekends

Job Duties

  • Serves food and beverage to guests according to guests orders and/or banquet menu
  • Maintains knowledge of menu items and all other offerings
  • Maintains appearance and cleanliness of food service areas during event
  • Replenishes food and beverage products
  • Adheres to all alcohol service policies and safe drinking guidelines including checking guests' identification
  • Provides excellent customer service, anticipating guests' needs
  • Breaks down and cleans/sanitizes food service areas, workstations, and equipment
  • Maintains a positive demeanor towards guests, customers, clients, and co-workers
  • Adheres to Aramark safety policies and procedures including proper food safety and sanitation
  • Ensures security of company assets

Job Criteria

Experience

Mid Level (3-7 years)


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