
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tip opportunity
Life insurance
meal compensation benefits
Job Description
Outback Steakhouse is a renowned Australian-themed casual dining restaurant that has been delighting guests since its founding in March 1988. Known for its bold flavors and genuine hospitality, Outback Steakhouse has carved out a unique niche in the restaurant industry by combining delicious, high-quality food with a warm, welcoming atmosphere. The restaurant’s culture is deeply rooted in respect, camaraderie, and a strong team spirit known as the Outbackers culture. This culture promotes employee growth, teamwork, and a community-oriented approach, which makes Outback Steakhouse not just a place to eat but a family to be part of. The brand is dedicated to investing in the growth and success of its employees, offering numerous opportunities for professional development, while also striving to make a positive impact on the communities where it operates.
Joining Outback Steakhouse as Wait Staff means becoming part of a dynamic and energetic restaurant team focused on delivering exceptional, personalized service. This role is central to creating memorable dining experiences for guests by showcasing the restaurant's signature AUS-SOME service. As a Wait Staff member, you will be the face of the restaurant, greeting guests warmly, taking accurate orders, and ensuring every dining experience exceeds expectations. Your involvement goes beyond just order taking—it includes sharing knowledge about menu items, making recommendations, upselling, and verifying orders to guarantee guest satisfaction. You will work in a fast-paced environment where teamwork and communication are essential, assisting with food preparation support, managing condiments, and maintaining dining areas in accordance with Outback’s standards.
This position is physically active, requiring standing, walking, and some lifting, as well as adaptability to various temperature conditions within the restaurant. Safety and sanitation are paramount, and adherence to safe food handling and responsible beverage service practices are crucial aspects of the job. Outback Steakhouse also offers a supportive work culture where every team member collaborates closely to WOW guests, helping to foster an enjoyable and inclusive workplace. Employees benefit from several perks, including health, dental, and vision insurance, paid time off, meal compensation benefits, and the unique advantage of being closed on Thanksgiving and Christmas Day to allow time with family and friends. For California positions, a Responsible Beverage Service Certification is required, with training provided.
In summary, working as Wait Staff at Outback Steakhouse provides an exciting opportunity to be part of a well-established, customer-focused restaurant brand that values its employees and emphasizes both personal and professional growth. The role offers a rewarding experience through meaningful interactions with guests, a supportive team environment, and comprehensive benefits, all within a lively, fast-paced hospitality setting.
Joining Outback Steakhouse as Wait Staff means becoming part of a dynamic and energetic restaurant team focused on delivering exceptional, personalized service. This role is central to creating memorable dining experiences for guests by showcasing the restaurant's signature AUS-SOME service. As a Wait Staff member, you will be the face of the restaurant, greeting guests warmly, taking accurate orders, and ensuring every dining experience exceeds expectations. Your involvement goes beyond just order taking—it includes sharing knowledge about menu items, making recommendations, upselling, and verifying orders to guarantee guest satisfaction. You will work in a fast-paced environment where teamwork and communication are essential, assisting with food preparation support, managing condiments, and maintaining dining areas in accordance with Outback’s standards.
This position is physically active, requiring standing, walking, and some lifting, as well as adaptability to various temperature conditions within the restaurant. Safety and sanitation are paramount, and adherence to safe food handling and responsible beverage service practices are crucial aspects of the job. Outback Steakhouse also offers a supportive work culture where every team member collaborates closely to WOW guests, helping to foster an enjoyable and inclusive workplace. Employees benefit from several perks, including health, dental, and vision insurance, paid time off, meal compensation benefits, and the unique advantage of being closed on Thanksgiving and Christmas Day to allow time with family and friends. For California positions, a Responsible Beverage Service Certification is required, with training provided.
In summary, working as Wait Staff at Outback Steakhouse provides an exciting opportunity to be part of a well-established, customer-focused restaurant brand that values its employees and emphasizes both personal and professional growth. The role offers a rewarding experience through meaningful interactions with guests, a supportive team environment, and comprehensive benefits, all within a lively, fast-paced hospitality setting.
Job Requirements
- Ability to stand, walk, bend, and remain active for extended periods
- Ability to lift and/or move up to 30 lbs
- Comfortable working in hot and cold environments
- Ability to work in a fast-paced, physically demanding restaurant setting
- For California positions: Responsible Beverage Service Certification required (training provided, completion within 60 days of hire)
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality is beneficial
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a team-oriented environment
- Positive attitude and willingness to learn
- Knowledge of basic food safety and responsible beverage service as applicable
- Ability to maintain professionalism in a fast-paced environment
Job Duties
- Deliver exceptional hospitality by providing friendly, prompt, and attentive service tailored to each guest
- Greet guests, take accurate food and beverage orders, and ensure timely delivery
- Maintain strong knowledge of menu items to confidently recommend, upsell, and reinforce orders
- Verify order accuracy and review orders with guests to ensure complete satisfaction
- Assist with food preparation support and condiment assembly following Outback standards
- Support team operations by bussing tables, delivering food and drinks, and maintaining dining areas
- Maintain cleanliness, safety, and sanitation standards throughout the shift
- Collaborate with fellow Outbackers to ensure every opportunity to WOW the guest is achieved
- Adhere to safe food handling and responsible beverage service practices
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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