Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tip opportunity
Life insurance
meal compensation benefits

Job Description

Outback Steakhouse, founded in March 1988, is a renowned Australian-themed casual dining restaurant chain famous for its bold flavors, genuine hospitality, and a warm, welcoming atmosphere. With a culture deeply rooted in respect and camaraderie, Outback Steakhouse has established itself as a premier destination for guests seeking memorable dining experiences. The company prides itself on investing in the growth and success of its employees, known as Outbackers, and making a positive impact in the communities they serve. Their commitment to quality food, friendly service, and a supportive work environment creates a thriving atmosphere where both guests and employees feel valued and appreciated. This hospitality-driven organization emphasizes teamwork, fun, and a commitment to delivering exceptional guest experiences, which has helped Outback Steakhouse build a loyal customer base over the decades.

The Wait Staff position at Outback Steakhouse plays a pivotal role in delivering the restaurant's signature AUS-SOME service. In this fast-paced, team-oriented environment, wait staff are key to creating memorable dining experiences by providing personalized, friendly, and attentive service to every guest. From greeting guests warmly to ensuring their meals and beverage orders are accurate and promptly delivered, every interaction is geared toward making guests feel welcome and valued. Wait staff members are also expected to maintain a strong knowledge of the menu to confidently recommend and upsell items, enhancing the overall dining experience. Beyond guest interaction, this role includes supporting team operations by bussing tables, assisting with food preparation tasks, and maintaining cleanliness and safety standards throughout the shift. Outback Steakhouse's Wait Staff position is ideal for individuals who thrive in active, fast-moving restaurant settings and enjoy being part of a collaborative team focused on exceptional hospitality. Employees are provided opportunities for professional growth and a work environment that fosters respect and camaraderie. With expectations to comply with food safety and responsible beverage service practices, and specific requirements such as Responsible Beverage Service Certification for certain locations like California, this role blends responsibility with the rewarding experience of serving others. The company also offers competitive benefits, including health, dental, and vision insurance, paid time off, meal compensations, tip opportunities, life insurance, and holidays off to spend with family, emphasizing their commitment to employee well-being and satisfaction.

Job Requirements

  • Ability to stand, walk, bend, and remain active for extended periods
  • Ability to lift and/or move up to 30 lbs
  • Comfortable working in hot and cold environments
  • Ability to work in a fast-paced, physically demanding restaurant setting
  • For California positions, Responsible Beverage Service Certification required (training provided, completion within 60 days of hire)

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in hospitality or customer service roles is a plus
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team-oriented environment
  • Knowledge of food handling and safety practices is beneficial
  • Basic math skills for order handling
  • Positive attitude and commitment to providing excellent guest experiences
  • Responsible Beverage Service Certification for California positions (training provided)

Job Duties

  • Deliver exceptional hospitality by providing friendly, prompt, and attentive service tailored to each guest
  • Greet guests, take accurate food and beverage orders, and ensure timely delivery
  • Maintain strong knowledge of menu items to confidently recommend, upsell, and reinforce orders
  • Verify order accuracy and review orders with guests to ensure complete satisfaction
  • Assist with food preparation support and condiment assembly following Outback standards
  • Support team operations by bussing tables, delivering food and drinks, and maintaining dining areas
  • Maintain cleanliness, safety, and sanitation standards throughout the shift
  • Collaborate with fellow Outbackers to ensure every opportunity to WOW the guest is achieved
  • Adhere to safe food handling and responsible beverage service practices

Job Criteria

Experience

No experience required


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