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Volvo Service Porter

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $17.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Training and development opportunities
friendly work environment

Job Description

Pedersen Volvo is a reputable car dealership that has been serving the communities of Fort Collins, Windsor, and Loveland in Colorado for over 50 years. Known for its strong community-driven values, Pedersen Volvo stands out as more than just a place to purchase a vehicle; it is a trusted partner in the automotive needs of its customers. The dealership's long-standing history is built on quality service, a commitment to customer loyalty, and active participation in local charitable activities. Being family-owned across two generations, Pedersen Volvo fosters a welcoming and supportive work environment where employees are empowered to act as members of the family, guided by ethical leadership and a shared commitment to doing what is right.

The role of a Service Porter at Pedersen Volvo is integral to the smooth operation of the service department and overall customer satisfaction. This position involves a variety of responsibilities aimed at facilitating the vehicle repair and maintenance process. Service Porters handle the movement of vehicles throughout the repair stages, ensuring each car is properly prepared and stored as it progresses. Additionally, they play a vital role in the customer experience by greeting customers, assisting with their vehicles, and delivering serviced cars back to them. Other duties include washing vehicles, performing light cleaning and maintenance tasks around the facility, and supporting service department personnel as needed. The role requires attention to detail, a proactive work ethic, and excellent communication skills to contribute positively to both the team and customer interactions. The workplace environment demands physical activity, including walking and navigating the dealership lot, and tolerance for exposure to various conditions such as noise, dust, and temperature changes. This position offers an opportunity for individuals who are hardworking, eager to improve, and enjoy engaging with people in a lively and customer-focused setting.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in automotive or dealership environment preferred
  • Ability to perform physical tasks including walking, lifting, and standing for extended periods
  • Good communication skills
  • Valid driver's license with clean driving record
  • Ability to work flexible hours as required
  • Good grooming and personal hygiene standards

Job Qualifications

  • Positive attitude
  • Hardworking personality, eagerness to improve
  • Excellent communication and customer service skills
  • Valid driver's license and clean driving record

Job Duties

  • Greets customers, determines if customer has an appointment, introduces to service advisor
  • Ensures customer has all personal items out of vehicle
  • Prepares vehicle, tagging, installing protective seat covers and floor mats
  • Transports vehicle to designated parking area to await service
  • Delivers completed vehicle to customer
  • Provide shuttle service as needed
  • Responsible for keeping the service area safe, neat, and clean
  • Informs Service manager of cleaning supply needs
  • Checks service parking lot at the end of day to ensure all vehicles are locked and keys are placed on the appropriate key board
  • Performs other duties as directed by management for the proper function of the Service Department
  • Employee must be well groomed, clean and be ready to work at assigned time
  • Performs other duties as directed by management for the proper functioning of the department

Job Criteria

Experience

Entry Level (1-2 years)


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