Volunteer Engagement Coordinator

The Society of St. Vincent de Paul is a well-established nonprofit organization dedicated to serving individuals and families facing hardship within our community. With a mission deeply rooted in faith and compassion, the organization focuses on feeding, clothing, housing, and healing those who have nowhere else to turn. Beyond direct service, the Society prides itself on fostering meaningful volunteer opportunities that encourage neighbors to serve one another with love and kindness. This volunteer-centric approach ensures that those who wish to help can do so in ways that are impactful and personally fulfilling, which reinforces a lifelong commitment to community service and social justice. The Society is also committed to building a diverse and inclusive team, welcoming individuals from all walks of life, backgrounds, and perspectives, reflecting the rich diversity of the communities it serves. It holds the status of an equal opportunity employer, embracing inclusivity in race, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, and other characteristics, fostering a workplace culture that is respectful and empowering for all.

The role of Volunteer Engagement Coordinator within the Society of St. Vincent de Paul plays a crucial part in advancing the organization's mission by focusing on the growth, retention, and recognition of volunteers. Reporting to the Director of Volunteer Engagement, this non-exempt position supports the Volunteer Engagement Office in all capacities, from managing volunteer operations to facilitating enriching experiences for both volunteers and the community. The Coordinator serves as a bridge between the Society and various community groups, particularly Catholic elementary and high schools, fostering partnerships and creating service opportunities that align with the organization's values and mission. This role involves engaging with volunteers on multiple levels, ensuring their experiences are rewarding and meaningful to inspire continued participation.

As Volunteer Engagement Coordinator, the person in this role will handle volunteer engagement workflows, including inquiry, onboarding, placement, retention, and appreciation. They will maintain accurate and comprehensive volunteer records and schedules, provide excellent customer service by responding timely to volunteer inquiries, and assist with orientation and safety training to ensure compliance with organizational policies. Additionally, the Coordinator will support the planning and execution of volunteer appreciation events and recognition programs that celebrate volunteer contributions, which include annual appreciation dinners and milestone awards. Collecting and acting on volunteer feedback will play an important role in shaping retention strategies and improving the overall volunteer experience.

The position also requires being an ambassador for the Society of St. Vincent de Paul, representing the organization at community events and serving as a model of the Society’s mission and values. The Coordinator will build and sustain partnerships with Catholic schools, working with administrators and teachers to create age-appropriate, mission-aligned service projects with educational outcomes and sound safety practices. Volunteer recruitment efforts will involve collaborating closely with the Vincentian Engagement Support Services team to coordinate conference-based volunteer needs and outreach activities such as parish drives and ministry fairs, utilizing toolkits and gathering feedback to optimize volunteer outreach and retention.

Moreover, the role emphasizes team collaboration as part of the Mission Engagement Team, contributing to a positive and communicative working environment where team members support each other and engage in joint problem solving. The Coordinator must be adaptable, willing to work occasional early mornings, late evenings, weekends, and holidays as necessary to fulfill volunteer engagement needs. Physical demands include the ability to stand, walk, sit, bend, reach, and lift up to 20 pounds, as well as travel regularly within the state, requiring a valid driver’s license and clean driving record.

This position requires an associate’s degree from an accredited college and at least one year of experience working with volunteers or in-person customer service. Bilingual English-Spanish candidates are preferred, reflecting the diversity of the population served. The position emphasizes passion for the faith-inspired mission, excellent interpersonal and communication skills, technological proficiency, flexibility, patience, and strong customer service orientation. Overall, the Volunteer Engagement Coordinator is integral to cultivating a gold standard volunteer experience that inspires lifelong dedication to service and furthers the impactful mission of the Society of St. Vincent de Paul.