FC Compassus LLC logo

Volunteer Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.50 - $26.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Tuition Reimbursement
wellness programs
recognition programs
Flexible Time Off

Job Description

Compassus is a leading provider of hospice and palliative care services dedicated to improving the quality of life for patients and their families through compassionate, personalized care. With a strong emphasis on integrity, excellence, teamwork, innovation, and compassion, Compassus stands out as a compassionate healthcare organization committed to upholding these core values throughout all levels of service delivery. The company operates on the foundation of its 6 Pillars of Success and maintains a culture of inclusion, diversity, and respect. Compassus aims to foster a positive work environment where employees, patients, families, and volunteers are all valued and supported. The organization is also recognized for its focus on career development, innovation, meaningful work, and providing a supportive community that encourages employees to thrive in their roles.

The role of Volunteer Coordinator at Compassus is a vital position that helps to uphold the company’s mission and philosophy by managing all aspects of its volunteer program. This position involves directly supervising volunteers, including interviewing, recruiting, hiring, training, appraising, and retaining volunteers who significantly support both administrative functions and patient care needs within the hospice environment. The Volunteer Coordinator is responsible for ensuring that volunteers are compliant with all federal and state regulations and that their activities align with patient and family care plans. Working as an integral member of the interdisciplinary team, the Volunteer Coordinator promotes the use of volunteers to enhance patient care interventions, supports patient and family needs, and actively contributes to the development and implementation of care plans.

The Volunteer Coordinator ensures smooth operations of volunteer services through effective communication, training, scheduling, and performance management. This role demands maintaining detailed records on recruitment, training, volunteer utilization, and regulatory compliance. By delivering high-quality training sessions and organizing engagement activities such as newsletters, events, and meetings, the Volunteer Coordinator builds a motivated volunteer team that is well prepared and valued. Supporting the principles of the hospice care philosophy, the position involves dealing with various stakeholders, including patients, families, clinical staff, and community members. Moreover, the Volunteer Coordinator manages the volunteer program within budget guidelines, monitors volunteer productivity, and may assume active volunteer duties when necessary.

This position requires excellent organizational, communication, and leadership skills, combined with a passion for hospice care and volunteerism. Physical demands include the ability to stand, walk, and lift up to 25 pounds, as well as possessing adequate visual acuity. Compassus embraces a culture of equity, inclusion, and diversity, ensuring that every individual is respected and supported. The Volunteer Coordinator position offers an opportunity to grow professionally through meaningful work, leadership development, and collaboration in an innovative healthcare setting. Compassus provides a rewarding career path where employees are acknowledged, supported, and empowered to enhance the lives of those in hospice care while also advancing their own careers.

Job Requirements

  • high school diploma or GED
  • preferred associate or bachelor's degree
  • experience in social services, human services, resource management or related field preferred
  • prior volunteer management experience beneficial
  • ability to perform physical tasks such as standing, walking, lifting up to 25 pounds
  • ability to read, write, and communicate effectively in English
  • adherence to hospice philosophy and ethical conduct
  • compliance with state and federal volunteer program regulations

Job Qualifications

  • high school diploma or GED
  • associate or bachelor's degree preferred
  • experience in social services, human services, or resource management preferred
  • prior experience managing volunteer services or non-profit organizations is a plus
  • strong mathematical skills including ability to compute rates and percentages
  • excellent written and verbal communication skills
  • ability to effectively delegate and monitor multiple activities
  • proficiency in English

Job Duties

  • participates as a member of the interdisciplinary team, including the development and implementation of the plan of care
  • promotes the use of volunteers as an intervention to support patient care needs
  • actively recruits, hires, trains, supervises, and retains volunteers to support administrative and patient care needs
  • adheres to human resource policies in recruitment and selection
  • ensures prospective volunteers complete mandated background and health screenings
  • performs competency evaluations to verify training and support needs
  • maintains records of recruitment, retention, and volunteer utilization
  • communicates patient and family needs to the interdisciplinary team
  • provides education about volunteer services to team members
  • prepares reports and in-services on volunteer program effectiveness
  • utilizes various communication methods to retain volunteers
  • delivers high-quality training and multiple in-services annually
  • manages volunteer services with accountability
  • assigns and oversees patient care and administrative volunteers
  • develops public service announcements on volunteerism
  • performs patient care volunteer role when needed
  • operates within budgetary guidelines
  • performs other assigned duties

Job Criteria

Experience

Mid Level (3-7 years)


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