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VOCO Fiorello - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical
Dental
vision coverage
short-term disability
long-term disability
term life insurance
AD&D insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

voco Fiorello - LaGuardia East, IHG Hotel, is a vibrant and sustainable hotel located near LaGuardia Airport in New York, offering guests easy access to prominent locations such as Citi Field, Billie Jean King Tennis Center, Forest Hills Stadium, UBS Arena, and college point shopping. This pet-friendly hotel provides a unique entertainment complex featuring three restaurants, karaoke, and an indoor playground, complemented by a rooftop bar, creating an ideal environment for both leisure and business travelers. The establishment prides itself on its welcoming atmosphere, spacious rooms with stunning city views, and sustainable initiatives such as EV charging stations. As part... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Duties

  • Provide outstanding service to guests maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently including handling reservations check-ins and check-outs
  • Work with and understand financial information performing basic arithmetic functions as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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