Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $23.00
Benefits
Retirement plan - 457 employee funded plan
Medical leave - up to 48 hours accrued
competitive salary
Flexible Schedule
Opportunities for growth and development
Exceptional work-life balance
Diverse and welcoming community
Job Description
The City of Loveland is a vibrant community nestled in northern Colorado, known for its stunning natural beauty, cultural richness, and welcoming atmosphere. With over 300 days of sunshine annually and just 30 miles from the breathtaking Rocky Mountain National Park, Loveland offers an ideal living environment that balances outdoor adventure with a flourishing arts and cultural scene. The city is often referred to as the Sweetheart City, a nickname that highlights its warm community spirit. It is home to nearly 500 sculptures and public art installations, including the globally recognized Valentine Remail Program, which brings a special charm to... Show More
Job Requirements
- High school graduate or GED
- two years previous work experience performing customer service and clerical duties including high degree of public contact customer relations in a fast-paced environment
- experience with computerized cash register point-of-sale POS
- proficiency with Microsoft Office Word Excel Outlook
- previous retail merchandising experience preferred
- some training in customer service preferred
Job Qualifications
- High school graduate or GED
- two years previous work experience performing customer service and clerical duties including high degree of public contact customer relations in a fast-paced environment
- experience with computerized cash register point-of-sale POS
- proficiency with Microsoft Office Word Excel Outlook
- previous retail merchandising experience preferred
- some training in customer service preferred
- knowledge of point-of-sale systems
- general working knowledge of standard office procedures and methods including Microsoft Word Excel Outlook
- excellent customer service skills and ability to deal with customers diplomatically and effectively
- ability to communicate effectively with co-workers and the general public and work efficiently with frequent interruptions
- ability to operate menu driven computer cash register system
Job Duties
- Enhances Loveland Visitors Center image through positive courteous quality customer service provided to all customers
- assist customers with tourism questions and provides accurate information related to current events within the community and historic information
- resolves customer issues and answers questions
- registers accurate sales
- prepares daily reconciliation and daily deposit of sales as well as the weekly deposit in an accurate manner ensuring that cash and credit card transactions remain in balance
- stocks inventories and sets displays and store merchandise
- processes invoices for payment
- perform managerial opening and closing procedures
- apply database and spreadsheet skills on a daily basis
- provides clerical support such as typing work processing filing report calculation and compilation and various other duties per request
- orient and support volunteers for success in assisting and working with visitors
- works as a tourism ambassador to inspire travel and build itineraries in and around Loveland to help create a memorable guest experience
- share Loveland's story historic current and vision for the future with visitors from around the globe
- master local resources for visitors provide accurate guidance resources and information as a regional ambassador
- performs work during special events welcome guest provide event support
- assist with special event preparation and teardown
- works offsite representing the City and region at events throughout the year
Job Location
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