Visitor Access Concierge

Hackensack, NJ, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $17.00

Work Schedule

Day Shifts

Fixed Shifts

Benefits

competitive wage

friendly work environment

Professional development opportunities

supportive team culture

Stable weekday shifts

Job Description

URBN Playground is a vibrant and modern establishment known for delivering exceptional experiences within its community. Serving as a dynamic hub, URBN Playground combines a welcoming environment with professional services, catering to a diverse clientele including tenants, visitors, and vendors. The company prides itself on fostering a secure and friendly atmosphere through its dedicated team members, ensuring that everyone feels valued and supported during their visits.

As a Visitor Access Concierge at URBN Playground, you will play a critical role in shaping the first impression for all who enter the premises. This role is pivotal in managing access, providing top-n... Show More

Job Requirements

College diploma preferred
high school diploma or equivalent required
prior hospitality experience and/or residential concierge/front desk experience
2-3 years customer service experience

Job Qualifications

College diploma preferred
high school diploma or equivalent required
prior hospitality experience and/or residential concierge/front desk experience
2-3 years customer service experience
excellent written and verbal communication skills
good technical and computer skills
strong critical thinking and creative problem-solving skills
ability to connect at all levels with staff, tenants, and guests

Job Duties

Greet tenants and visitors upon arrival, providing professional and courteous service
verify and register all visitors, vendors, and contractors
monitor security cameras and building access points at all times
enforce building access policies and deny entry to unauthorized persons
answer desk phones promptly and professionally
place calls to tenants to announce visitors, vendors, or deliveries
assist tenants with directions or information regarding building rules, safety procedures, or access issues
receive and respond to tenant concerns and escalate unresolved matters to building management
maintain a logbook of daily activities, incidents, calls made, and tenant interactions
complete incident reports for any security or safety-related events
respond to alarms and other emergency situations according to protocols
ensure revolving doors and gates are properly locked after designated hours
as assigned, conduct site rounds to ensure safety and security of the areas

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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