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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $26.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
flexible schedule
Professional Development
Employee Discounts
Job Description
The hiring establishment is a well-established credit union that operates in the Central Valley area with its administrative offices located in Modesto, California. This credit union is dedicated to providing exceptional financial services to its members, focusing on personalized customer service and community engagement. As a financial institution, it offers a range of products and services designed to meet the diverse needs of its members, including savings and checking accounts, loans, credit cards, and other financial solutions. The credit union is committed to maintaining trustworthiness and professionalism in all member interactions, ensuring compliance with relevant financial regulations and standards such... Show More
Job Requirements
- Must have 2+ years of customer service and cash handling experience
- bilingual in Spanish and English preferred
- professional, dependable, and flexible
- excellent interpersonal skills
- maintain enthusiasm towards job duties
- knowledge of all credit union products and services
- ability to evaluate financial situations and cross-sell products
- problem resolution skills
- knowledge of credit union rules and regulations including BSA, OFAC and Reg. CC
- ability to work independently or in a team
- clear communication skills
- ability to perform complex math calculations
- ability to handle multiple priorities and maintain composure under pressure
- highest level of discretion with confidential matters
Job Qualifications
- Must have 2+ years of customer service and cash handling experience
- bilingual in Spanish and English preferred
- professional, dependable, and flexible
- excellent interpersonal skills
- maintain enthusiasm towards job duties
- knowledge of all credit union products and services
- ability to evaluate financial situations and cross-sell products
- problem resolution skills
- knowledge of credit union rules and regulations including BSA, OFAC and Reg. CC
- ability to work independently or in a team
- clear communication skills
- ability to perform complex math calculations
- ability to handle multiple priorities and maintain composure under pressure
- highest level of discretion with confidential matters
Job Duties
- Operating the Interactive Teller Machine and performing traditional teller functions such as cashing checks and taking deposits
- recommending new products or services to fulfill members' needs
- referring recommendations to the Member Experience Specialist on site
- balancing virtual cash drawers and verifying transactions daily
- providing support during department opening and closing
- being first point of contact to assist members at ITM machines
- actively listening to identify product or service recommendations during member interactions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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