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Virtual Receptionist

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $16.00
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Work Schedule

Flexible
Split Shifts
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Benefits

401(k)
Dental Insurance
flexible schedule
Health Insurance
Referral program
Vision Insurance

Job Description

Our company specializes in providing remote phone receptionist services tailored to a variety of businesses and professionals. We are dedicated to offering seamless and professional communication solutions that help organizations manage their incoming calls with efficiency and care. This is a fully remote position, allowing individuals to work from the comfort of their own homes. Our service model is built around delivering exceptional customer support by screening new clients, scheduling appointments, transferring calls, taking messages, collecting payments, and providing business-related information to callers.

The role of a phone receptionist in our team is crucial to maintaining strong client rela... Show More

Job Requirements

  • Authorization to work in the United States if U.S.-based
  • Ability to pass a background check
  • Personal desktop or laptop computer with Google Chrome browser installed
  • Minimum 8GB RAM
  • Minimum 1024x768 display resolution
  • Mac users must have MacOS Ventura 13.6.1 version or earlier
  • Reliable broadband internet connection with less than 50 ms ping, greater than 10 Mbps download, and greater than 3 Mbps upload
  • Strong typing skills at minimum 40 wpm
  • Quiet environment for answering calls
  • Headset with microphone arm attached

Job Qualifications

  • Strong typing skills
  • Proficient computer user
  • Professional and confident communicator in English
  • Experienced professional communicator verbally and in writing
  • Solid ethical decision-maker
  • Caring and respectful
  • Responsive to change
  • Ability to multitask by reading and listening simultaneously

Job Duties

  • Answer calls for a variety of businesses and professionals
  • Take messages
  • Screen new clients
  • Book appointments
  • Collect payments
  • Transfer calls
  • Understand callers' needs and provide business information

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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