Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $1.00
Benefits
wellness incentive programs
company discounts on hotel, food and beverage, retail, and entertainment
Discounts with company partners on travel, electronics, and online shopping
free meals in employee dining room
Free parking on and off shift
health benefits
Income protection benefits
professional and personal development programs
Job Description
MGM Resorts International is a leading global entertainment and hospitality company renowned for its commitment to providing exceptional guest experiences through world-class resorts, casinos, hotels, and entertainment venues. With a strong presence in Las Vegas, Nevada, MGM Resorts has built a reputation for delivering exciting and diverse entertainment options, luxurious accommodations, and outstanding service. As a company, it values inclusion, innovation, and creating memorable moments for both guests and employees alike. MGM Resorts International offers a dynamic work environment where enthusiasm, teamwork, and dedication are essential to success. Joining MGM Resorts means becoming part of a vibrant community that thrives... Show More
Job Requirements
- high school diploma, GED or equivalent
- 1+ years of prior relevant experience in guest service, front desk, concierge or guest facing experience preferred
- valid food handlers and alcohol awareness card required to start
Job Qualifications
- high school diploma, GED or equivalent
- 1+ years of prior relevant experience in guest service, front desk, concierge or guest facing experience preferred
- valid food handlers and alcohol awareness card required to start
Job Duties
- deliver seamless VIP check-in/out experiences with professionalism and efficiency
- anticipate and fulfill guest needs, ensuring special requests and amenities are handled flawlessly
- resolve guest bills with casino hosts for any additional food, beverages or show tickets
- accurately process payments, post charges/credits, and maintain cash handling standards
- open and close the VIP Lounge daily, managing reports, room assignments, amenities, and key delivery
- serve as a knowledgeable resource for guest inquiries and reservations
Job Location
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