VIP Lounge Manager, Match Day Only

FIFA26 is the organizing entity behind the FIFA World Cup 26™, a landmark sporting event poised to unite the world through soccer. This upcoming tournament is historic in its scale and ambition, as it will be the first FIFA World Cup to feature 48 teams and be concurrently hosted by three countries: Canada, Mexico, and the United States. The event is set to redefine global sporting excellence, delivering a unique and expansive platform for fan engagement and sporting participation across North America and the broader international soccer community. FIFA26 is committed to delivering an unforgettable experience that combines the highest standards of sport, hospitality, and cultural celebration, leveraging the global passion for soccer to bring people together in an unprecedented way.

In support of this vision, FIFA26 is seeking to recruit a VIP Lounge Manager for match days only in Houston. This role is a pivotal position within the Guest Operations team and focuses on overseeing the VIP lounge experiences at FIFA World Cup 26™ matches held in the assigned stadium. Reporting to the Guest Operations Stadium Manager, the VIP Lounge Manager will work closely with various departments such as Hospitality, Guest Relations, Venue Management, and other stakeholder teams to ensure the seamless execution of VIP and VVIP hospitality programs. The role involves managing the guest experience from start to finish which includes overseeing lounge branding, entertainment, staffing, and décor to ensure an exceptional, world-class hospitality service.

This position is a fixed-term contract with on-site work in Houston, ideal for seasoned professionals with expertise in sports event guest operations and hospitality management. The successful candidate will be responsible not only for the professional delivery of high-end hospitality services and guest relations but will also engage with vendors and suppliers to maintain budget compliance and quality standards. The role demands strong leadership and organizational skills to manage multiple facets of VVIP operations including sponsor relations, staff training, and critical incident management.

The VIP Lounge Manager will also play a key role in contributing to pre-event planning sessions and post-event debriefs to ensure continuous improvement in guest experiences and operational processes. FIFA26 offers a competitive benefits package including medical, dental, vision, disability insurance, life insurance, and a 401k retirement plan, positioning this position as an excellent opportunity for professionals wanting to make a significant impact on one of the world’s most prestigious sporting stages. The role requires fluency in English, with additional language skills in Spanish or French considered an advantage, alongside proficiency in various Microsoft Office applications and collaboration tools.

Candidates will bring more than five years of experience in guest operations, hospitality, and event management within sports or similar high-profile event environments, demonstrating exceptional project management abilities and a comprehensive understanding of stadium operations. This job is perfect for vibrant, decisive leaders passionate about delivering impeccable guest experiences amid fast-paced, large-scale events, and eager to represent the pinnacle of international sporting hospitality at this unique tri-national event.