You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Temporary
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401k Retirement Plan
Job Description
FIFA26 is the organizing entity behind the FIFA World Cup 26™, a landmark sporting event poised to unite the world through soccer. This upcoming tournament is historic in its scale and ambition, as it will be the first FIFA World Cup to feature 48 teams and be concurrently hosted by three countries: Canada, Mexico, and the United States. The event is set to redefine global sporting excellence, delivering a unique and expansive platform for fan engagement and sporting participation across North America and the broader international soccer community. FIFA26 is committed to delivering an unforgettable experience that combines the highest... Show More
Job Requirements
- Bachelor's or master's degree in sport management, business, hospitality or event management
- 5+ years guest operations and event services experience
- Extensive knowledge of stadium operations, guest operations and hospitality
- Strong leadership capabilities
- Excellent communication skills in English
- Proficiency in MS Office and planning software
- Ability to work onsite in Houston
- Availability for match day shifts
- Experience managing VIP hospitality programs
- Commitment to delivering world-class customer service
Job Qualifications
- Bachelor's or master's degree in sport management, business, hospitality or event management
- Postgraduate education focusing on international organizations or sport management preferred, but not required
- Guest experience and hospitality management
- 5+ years guest operations and event services with project management experience
- Extensive knowledge and experience in general stadium operations and guest operations and hospitality
- Extensive experience managing end-to-end VIP hospitality programs at major sporting events
- Fluent in English
- Spanish and/or French proficiency is a plus
- Proficient in MS Office (Excel, Word, PowerPoint, Outlook, Teams, Visio & Project) and planning software and online collaboration tools
Job Duties
- Lead the on-site execution of the VIP lounge guest experience, including branding, entertainment, staffing, and decor
- Ensure the delivery of exceptional, world-class hospitality service to all guests
- Monitor hospitality suppliers to ensure quality, budget compliance, and risk management
- Address and escalate queries related to stadium infrastructure and technical aspects of guest areas
- Manage VIK sponsor needs and ensure implementation aligns with agreed plans
- Support world-class training programs focused on delivering exceptional customer service
- Participate in planning meetings, provide updates, and prepare documents to support guest experience initiatives
- Fill in the required reports and escalate necessary issues to the central team
- Ensure successful knowledge sharing and post-event debriefing for Guest Operations
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: