Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
flexible schedule
Job Description
Live Nation Entertainment is a global leader in live entertainment, renowned for producing and promoting live music events, concerts, and experiences. As a company deeply embedded in the culture of music and entertainment, Live Nation creates unforgettable moments for fans, artists, and partners around the world. The company is dedicated to innovation, diversity, and delivering exceptional service while fostering an inclusive environment where employees can grow both professionally and personally. At the heart of Live Nation's success is its commitment to providing a dynamic and supportive workplace, encouraging entrepreneurial spirit, creativity, and passion among its team members.
This role is based at the House of Blues in New Orleans, a beloved venue known for its vibrant atmosphere and rich musical heritage. The establishment offers live music events that cater to a diverse audience, from casual concertgoers to VIP clients seeking exclusive experiences. The position being offered is a VIP Sales and Hosting role, focused on enhancing the experience of premium guests by selling VIP table options, bottle service, and reserved chairs before and during events. This role demands an individual who thrives in lively, fast-paced environments, has strong interpersonal skills, and is adept at multitasking while maintaining a high standard of service.
The role involves not only proactive sales efforts to meet monthly targets but also hands-on guest relations during shows, ensuring VIP clients receive personalized attention and an exceptional experience. As a VIP host, this professional will maintain communication with operations staff and security to coordinate event logistics and uphold the venue’s standards. Key responsibilities include managing VIP sales inventory, assisting clients with their arrival and concert timing, and fostering strong relationships with loyal patrons and members of the House of Blues’ Foundation Room. The role requires a blend of sales acumen, diplomatic communication skills, and a keen sense of customer service.
Candidates must be prepared for the physical demands of the job, which include standing for extended periods, working in a noisy and sometimes stressful environment, and occasionally lifting up to 25 pounds. Flexibility in scheduling and the ability to work across multiple venues are essential. Prospective employees should also be equipped with experience in high-end restaurant or hospitality operations, particularly in handling VIP clientele, and familiarity with Microsoft Office applications.
Live Nation Entertainment embraces diversity and inclusion, ensuring a welcoming work environment where employees can bring their whole selves to work. The company offers reasonable accommodations for disabilities and religious practices and promotes equal employment opportunities regardless of gender, race, age, or other protected characteristics. This commitment to fairness and respect makes Live Nation a desirable employer for those seeking a career in the entertainment and hospitality industry.
This role is based at the House of Blues in New Orleans, a beloved venue known for its vibrant atmosphere and rich musical heritage. The establishment offers live music events that cater to a diverse audience, from casual concertgoers to VIP clients seeking exclusive experiences. The position being offered is a VIP Sales and Hosting role, focused on enhancing the experience of premium guests by selling VIP table options, bottle service, and reserved chairs before and during events. This role demands an individual who thrives in lively, fast-paced environments, has strong interpersonal skills, and is adept at multitasking while maintaining a high standard of service.
The role involves not only proactive sales efforts to meet monthly targets but also hands-on guest relations during shows, ensuring VIP clients receive personalized attention and an exceptional experience. As a VIP host, this professional will maintain communication with operations staff and security to coordinate event logistics and uphold the venue’s standards. Key responsibilities include managing VIP sales inventory, assisting clients with their arrival and concert timing, and fostering strong relationships with loyal patrons and members of the House of Blues’ Foundation Room. The role requires a blend of sales acumen, diplomatic communication skills, and a keen sense of customer service.
Candidates must be prepared for the physical demands of the job, which include standing for extended periods, working in a noisy and sometimes stressful environment, and occasionally lifting up to 25 pounds. Flexibility in scheduling and the ability to work across multiple venues are essential. Prospective employees should also be equipped with experience in high-end restaurant or hospitality operations, particularly in handling VIP clientele, and familiarity with Microsoft Office applications.
Live Nation Entertainment embraces diversity and inclusion, ensuring a welcoming work environment where employees can bring their whole selves to work. The company offers reasonable accommodations for disabilities and religious practices and promotes equal employment opportunities regardless of gender, race, age, or other protected characteristics. This commitment to fairness and respect makes Live Nation a desirable employer for those seeking a career in the entertainment and hospitality industry.
Job Requirements
- Must be passionate and motivated
- Must be driven with an entrepreneurial spirit
- Must be resourceful, innovative and forward thinking
- Must be committed to delivering high level of standards
- Able to work extended periods of standing and on feet
- Able to lift or move up to 25 lbs using proper lifting techniques
- Able to work in fast-paced, often loud and stressful environment
- Must be able to work nights and weekends
- Must maintain professional grooming standards
Job Qualifications
- Responsible alcohol awareness training certification or equivalent
- High school diploma or equivalent
- Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
- Experience in selling to high-end, VIP clients
- Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Experience with Microsoft Word, Excel, Publisher/PowerPoint, and Outlook
- Must have a flexible schedule
- Must be able to work in multi venues
Job Duties
- Sell VIP tables, bottle service and reserved chairs in advance of every show and assist in maintaining monthly sales goal
- Be present at every show to up-sell available VIP inventory to concert patrons
- Serve as a resource of information for VIP clients regarding their experience within the House of Blues venue
- Provide assistance for VIP clients regarding the timing of their arrival and concert times
- Give proper recognition to Foundation Members, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage
- Coordinate operations on night of shows with Ops Director, servers and security
- Ensure VIP areas are set up on night of show, printing sales collateral, end of night reporting and ensuring sections are properly cleared/cleaned at the end of the show
Job Location
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