Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Concert tickets
student loan reimbursement
Adoption and fertility support
Job Description
Live Nation Entertainment stands as the global leader in live entertainment, bringing together prominent market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is renowned worldwide for its event ticketing services, selling over 500 million tickets annually to more than 12,000 clients globally. Meanwhile, Live Nation Concerts is the largest live entertainment provider, promoting over 40,000 shows and more than 100 festivals each year for nearly 4,000 artists across 40 countries. These dynamic operations are supported by Live Nation Media & Sponsorship, which designs strategic music marketing programs that connect over 1,000 brands with 98... Show More
Job Requirements
- High school diploma or equivalent
- Working knowledge of high-end restaurant or VIP nightclub operations
- Experience selling to VIP clients
- Ability to diffuse volatile situations with tact and diplomacy
- Attention to detail
- Outgoing personality
- Teamwork and program execution skills
- Problem-solving abilities
- Strong verbal, organizational, and interpersonal communication skills
- Flexibility to work extended hours including late nights, weekends, and holidays
- Ability to stand for prolonged periods and lift or move up to 25 lbs using proper lifting techniques
- Willingness to work in a fast-paced, loud, and sometimes stressful environment
Job Qualifications
- High school diploma or equivalent
- Working knowledge of high-end restaurant operations and/or VIP night club operations and high-end guest relations
- Experience in selling to high-end, VIP clients
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Exemplary attention to detail, outgoing personality, sense of teamwork and ability to execute programs
- Skills in problem solving, handling multiple tasks, with strong verbal, organizational, and interpersonal communication skills
- Flexibility to work extended hours due to business requirements including late nights, weekends, and holidays
Job Duties
- Sell VIP upgrades such as premium seats, priority entry and various premium upgrade products to concert patrons on nights of shows
- Handle the sale process from inquiry to payment processing and experience fulfillment
- Check in, escort, and anticipate VIP client needs throughout their venue visit to ensure guest satisfaction
- Give proper recognition to industry executives and VIP clients to instill appreciation for their membership and patronage
- Build strong relationships with VIP clients
- Coordinate operations on night of shows with VIP supervisors and leads to ensure premium experiences are delivered
- Execute nightly VIP setup including check in, VIP seating areas, VIP tabletop personalization and VIP area signage as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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