VIP Cocktail Server House of Blues New Orleans
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training and Development
Job Description
Live Nation Entertainment is a global leader in live events and ticketing, known for their dynamic approach to creating memorable experiences at premier venues and festivals. The company prides itself on its commitment to innovation and excellence in the entertainment industry, drawing millions of fans globally. As a major player in the live entertainment sector, Live Nation operates a diverse portfolio of venues, concert promotions, and ticketing services, striving to deliver exceptional service and unforgettable moments to guests. Known for its vibrant work culture and opportunities for professional growth, Live Nation values employees who are passionate, motivated, and driven by... Show More
Job Requirements
- High school diploma or equivalent
- Flexible schedule with ability to work late hours
- Minimum of 2 years experience serving in an upscale dining and nightlife venue
- Working knowledge of cocktail tray service, food service, drink recipes, garnishes, and point of sales systems
- Responsible Alcohol Awareness Training Certification or equivalent
- Ability to deal with intoxicated guests positively and safely
- Tolerance of all cultures, music, and art forms
- Ability to lift or move up to 25 lbs using proper lifting techniques
- Ability to work in a fast-paced, loud, and stressful environment
- Extended periods of prolonged standing and working on feet
Job Qualifications
- High school diploma or equivalent
- Minimum of 2 years experience serving in an upscale dining and nightlife venue
- Working knowledge of cocktail tray service, food service, drink recipes, garnishes, and point of sales systems
- Responsible Alcohol Awareness Training Certification or equivalent
- Ability to handle intoxicated guests positively and safely
- Tolerance of all cultures, music, and art forms
- Preferred cash handling experience
- Basic knowledge of wines, spirits, and mixology
- Experience recognizing valid IDs
- Experience in a live music environment
Job Duties
- Anticipate and respond to guests' needs
- Strong working knowledge of all beverages
- Answer guest questions, make recommendations, suggestively sell beverages and menu items
- Take orders and communicate drink orders to bar through Point of Sales system
- Deliver drinks, maneuvering trays through large crowds
- Maintain line of sight and atmosphere control by circulating through work area
- Remove dirty glasses and dishes from tables, including lifting and moving bus tubs up to 25lbs
- Keep tables clean and wiped
- Clean spills and remove food, trash or other obstacles from floor using proper lifting techniques
- Maintain House of Blues safety and sanitation standards
- Follow housekeeping standards per policy
- Keep current on standard operating procedures
- Request identification from any guest who appears under 30 years of age
- Ensure responsible alcohol service per local ordinance and company policies
- Recognize intoxicated guests and refuse further service in a courteous and safety-minded manner
- Receive payment and process cash, credit card or Traveler's check transactions
- Ensure comp and void checks are processed according to policy
- Exhibit professional grooming standards
- Assist other servers and staff as needed
- Attend pre-shift meetings
- Execute standards and procedures of Bottle Service flawlessly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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