Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $9.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a dynamic and rapidly growing leader in the integrated entertainment industry, offering diverse experiences including sports content, casino gaming, and online betting platforms. With 43 destinations across North America, and notable brands such as ESPN BET and theScore Bet Sportsbook and Casino, PENN Entertainment is at the forefront of entertainment innovation. The company prides itself on its commitment to employee growth and well-being by offering comprehensive wellness programs that support financial, physical, and mental health, along with competitive total rewards packages including day-one medical coverage, 401(k) matching, paid time off, and performance bonuses.
At PENN Enter... Show More
At PENN Enter... Show More
Job Requirements
- Must be at least 21 years of age
- High school diploma or general education degree (GED)
- Minimum of one to three months of related experience and/or training or equivalent combination of education and experience
- Ability to prepare, read and comprehend documents
- Ability to write reports and correspondence
- Ability to speak and communicate effectively with individuals and before groups of people
- Ability to accurately calculate figures and amounts and perform business-related mathematical functions
- Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Must be able to qualify for any licenses or permits required by local, state, or federal law
Job Qualifications
- Must be at least 21 years of age
- High school diploma or general education degree (GED)
- Or a minimum of one to three months of related experience and/or training
- Or equivalent combination of education and experience
- Ability to prepare, read and comprehend documents
- Ability to write reports and correspondence
- Ability to speak and communicate effectively with individuals and before groups of people
- Ability to accurately calculate figures and amounts
- Ability to perform mathematical functions applicable to business needs including but not limited to counting money
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Must be able to qualify for any and all licenses or permits required by local, state or federal law
Job Duties
- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service
- Retrieve, prepare, display, sell and serve products to customers including but not limited to alcoholic and non-alcoholic beverages
- Pour, mix or prepare ingredients such as liquor, soda, water or fruit juice to prepare beverages as ordered including drawing from taps or pouring from bottles
- Ensure that garnish items are adequately prepared and stocked including proper preparation of such items as lemons, limes, olives, celery and cherries
- Prepare and serve food to bar guests
- Follow appropriate food and beverage handling procedures to ensure safe, quality products
- Maintain freshness of food and beverage items by rotating and filling items as needed and maintaining items at appropriate temperatures
- Complete all assigned opening and closing sidework
- Complete sales to customers including appropriate use of cash register, Micros or other software or hardware, making change, processing credit transactions or comps, making deposits, and accounting for money in registers before and after shifts
- Check out with supervisor or manager before leaving shift
- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing all areas including but not limited to wiping down bar areas, trading out or emptying ashtrays, removing trash, wiping down bottles or glasses, cleaning mirrors, stainless components, refrigerators, shelves, ice bins and garnish containers
- Ensure that all areas are clean and attractive including but not limited to cleaning tables and removal of dishes, cups, tableware, debris and litter and cleaning floors in the bar area
- Ensure supplies are stocked as needed including but not limited to plates, napkins, tableware, condiments and food products including ensuring that supplies are stocked for the next shift
- Attend all departmental and company training programs or meetings as directed
- Compile information, complete and submit reports as needed
- Adhere to all company policies and procedures
- Adhere to all gaming laws and regulations
- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter
- Meet department uniform, appearance and grooming requirements
- Any reasonably requested job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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