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Vice President of Food & Beverage (Caesars New Orleans)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $120,000.00 - $180,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses

Job Description

Caesars New Orleans Casino & Hotel stands as a premier destination in the vibrant city of New Orleans, renowned for its commitment to excellence and a legendary reputation within the gaming and hospitality industries. The property recently unveiled a monumental $435 million expansion, featuring a spectacular new 340-room hotel tower that includes two levels of the prestigious Nobu Hotel, offering breathtaking views alongside an elevated guest experience. This expansion also encompasses an extensive redevelopment and redesign of both the exterior and interior spaces, further cementing Caesars New Orleans as a leader in luxury and entertainment. Guests can relish exciting new culinary and hospitality experiences, including the acclaimed Nobu Restaurant, alongside enhanced and expanded gaming areas offering more than 1,300 slot machines, 120 table games, a 20-table Poker Room, three outdoor gaming courtyards, and a state-of-the-art 5,700-square-foot Caesars Sportsbook.

Caesars New Orleans is proud to be recognized as a top workplace, acclaimed as the #1 Large Employer in the New Orleans area and a City Business "Best Places to Work" honoree. As part of Caesars Entertainment—a leading, diversified casino-entertainment company with a longstanding heritage since 1937—Caesars New Orleans fosters a culture where team members collaborate to create extraordinary experiences for every guest. The organization’s PEOPLE PLANET PLAY framework reflects its commitment to its employees, communities, and sustainability.

The role of Vice President of Food & Beverage offers an exceptional leadership opportunity within this dynamic environment. The individual in this position oversees all facets of Food & Beverage operations across the property, including restaurants, casino beverage services, convention services, and culinary departments. This role is instrumental in driving service excellence, employee engagement, guest satisfaction, and profitability while ensuring full compliance with all regulatory requirements. Through strategic planning, budget management, and operational oversight, the VP of Food & Beverage will align the department’s efforts with the broader goals of Caesars New Orleans, fostering a high-performance culture grounded in Caesars’ core values.

This senior leadership role requires a visionary who champions a collaborative approach across departments to ensure seamless guest service and operational excellence. The Vice President plays a vital part in the executive team, contributing to property-wide strategic planning and regional initiatives. Responsibilities include managing labor and overtime, analyzing financial and sales data, executing dynamic pricing and menu strategies, and developing incentive programs focused on maximizing high-margin items and expanding category growth. Additionally, the VP utilizes advanced analytics tools for menu engineering, sales forecasting, and staff mentoring to continually elevate operational performance.

The role demands a leader adept at talent acquisition, professional development, and succession planning, alongside fostering a safe, clean, and welcoming environment. The Vice President of Food & Beverage also spearheads innovation in menu design, service concepts, and culinary offerings, positioning Caesars New Orleans as a premier destination for sophisticated dining and entertainment experiences. This position requires flexibility, resilience, and a passion for excellence to thrive in a fast-paced, high-volume setting. Joining Caesars New Orleans means becoming part of an extraordinary team dedicated to creating spectacular worlds that immerse, inspire, and connect guests, making a lasting impact on the hospitality and gaming landscape.

Job Requirements

  • Bachelor's degree in hospitality management, business administration, hotel/restaurant management, or related field preferred
  • Minimum of 10 years progressive experience in food and beverage operations within hotel, casino, or high-volume restaurant environments
  • At least 8 years in a senior leadership or executive role overseeing multi-unit or large-scale F&B operations including high-volume banquet services
  • Ability to lead cross-functional teams
  • Strong organizational and time management skills
  • Flexibility to work varied shifts including weekends and holidays
  • Proficiency in Microsoft Office Suite and analytics tools
  • Ability to handle high business volumes and sensitive situations professionally
  • Fluent in English both written and verbal

Job Qualifications

  • Bachelor's degree in hospitality management, business administration, hotel/restaurant management, or a related field preferred
  • Minimum of 10 years progressive experience in food and beverage operations within hotel, casino, or high-volume restaurant environments
  • At least 8 years in a senior leadership or executive role overseeing multi-unit or large-scale F&B operations including high-volume banquet services
  • Proven success in managing luxury dining experiences and banquet operations
  • Strong knowledge of food and beverage preparation, presentation, and analytics
  • Expertise in strategic planning, budgeting, forecasting, and capital expenditure management
  • Demonstrated ability to lead cross-functional teams and drive operational excellence
  • Proven ability to establish staffing guidelines that optimize efficiency and control labor costs
  • Exceptional organizational skills with strong attention to detail and ability to meet tight deadlines
  • Ability to thrive in a fast-paced, high-volume, and dynamic environment
  • Strong leadership and people management skills with a focus on team development and performance
  • Expertise in food and beverage analytics, menu engineering, and revenue optimization
  • Excellent interpersonal and communication skills
  • Professional appearance and demeanor
  • Flexibility to work varied shifts including weekends and holidays
  • Advanced proficiency in Microsoft Office Suite and Avero analytics tools
  • Fluent in English both written and verbal

Job Duties

  • Oversees all food and beverage operations including restaurants, casino beverage service, convention services, and culinary departments
  • Develops and executes strategic plans, budgets, and performance goals to drive profitability, operational efficiency, and guest satisfaction
  • Ensures compliance with all local, state, and federal regulations related to food, beverage, and tobacco service
  • Champions a culture of service excellence, employee engagement, and continuous improvement
  • Leads cross-functional collaboration to ensure seamless service delivery and operational excellence across all venues
  • Serves as a key member of the property's executive team, contributing to strategic planning and region-wide initiatives
  • Promotes teamwork, open communication, and a positive work culture across all food and beverage departments

Job Criteria

Experience

Expert Level (7+ years)


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