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Veterinary Receptionist - Shreveport, LA

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.25 - $14.50
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

competitive pay
401(k) matching
tuition support
Referral bonuses
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid Time Off
Employee Discounts
Quarterly team bonuses
Professional development opportunities
Continuing education allowance
Uniform allowance
Paid holidays
Employee assistance program

Job Description

Towne South Animal Hospital is a leading veterinary care provider dedicated to delivering compassionate and professional care to pets and their families. As a well-established animal hospital, it focuses on creating a welcoming, supportive environment not just for the pets it serves but also for its team members. The hospital is known for fostering a workplace culture that emphasizes kindness, teamwork, and ongoing professional development. Towne South Animal Hospital operates with the core belief that caring for pets involves kindness and mutual respect, supporting both their patients and colleagues alike. This makes the hospital a preferred workplace for veterinary professionals who value a culture of empathy and positive engagement.

The Veterinary Receptionist position at Towne South Animal Hospital is a full-time role that offers a competitive and negotiable salary based on the candidate's experience. This role includes a rotating Saturday shift schedule, geared towards supporting our client needs and maintaining smooth hospital operations. The Veterinary Receptionist is the welcoming face of the hospital and plays a crucial role in ensuring a positive experience for every client and patient who visits. This position requires a blend of excellent communication skills, a passion for animals and veterinary medicine, and the ability to manage multiple tasks in a fast-paced environment. The receptionist manages appointment scheduling, client communication, payment processing, and maintaining accurate records, all while providing exceptional customer service.

Working at Towne South Animal Hospital means participating in a team that values kindness and compassion as universal principles guiding their daily duties. Employees enjoy flexible scheduling to support a healthy work-life balance, competitive pay structures including bonuses and referral incentives, and comprehensive wellness benefits that include medical, dental, and vision coverage. The hospital also provides robust support for professional growth with continuing education allowances, uniform allowances, and opportunities for career advancement. Furthermore, employees benefit from lifestyle perks such as paid holidays, an Employee Assistance Program, and generous paid time off. Towne South ensures the well-being of its staff and the pets they care for through various employee discounts on pet services and products.

As a Veterinary Receptionist here, you will be part of a close-knit, empathetic team that prides itself on supportive collaboration and authentic care for every individual and animal. This role not only offers the chance to develop your professional skills in a dynamic environment but also to make a tangible difference in the lives of pets and their owners. Towne South Animal Hospital is committed to diversity, equity, and inclusion, creating a workplace where all employees feel valued, can bring their authentic selves, and thrive. Join Towne South Animal Hospital to build a meaningful career in veterinary medicine surrounded by a community that genuinely cares.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or veterinary reception preferred
  • Strong interpersonal and communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency
  • Ability to handle cash and payment processing accurately
  • Availability to work full-time with rotating Saturday shifts

Job Qualifications

  • Passion for pets and veterinary medicine
  • Positive attitude and team-oriented mindset
  • Excellent communication and customer service skills
  • Compassion for clients, patients, and coworkers
  • Strong organizational and multitasking abilities
  • Confidence in taking ownership of responsibilities and tasks
  • Willingness to learn, grow, and share knowledge with others
  • Ability to remain calm and professional in a fast-paced environment

Job Duties

  • Welcome clients and patients with warmth and professionalism
  • Answer phones and assist with appointment scheduling
  • Support patient check-in and check-out processes
  • Communicate hospital services, recommendations, and policies clearly
  • Process payments and maintain accurate client records
  • Provide exceptional customer service to clients and their pets
  • Support daily front desk operations and workflow
  • Help create a positive experience for every client and patient visit

Job Criteria

Experience

Mid Level (3-7 years)


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