Veterinary Receptionist - Royal Palm Beach, FL

The role of the veterinary receptionist at Community Animal Hospital of Royal Palm Beach is vital to the smooth running of day-to-day operations. This position seeks an energetic, self-motivated, and hard-working individual who thrives in a busy day practice setting and enjoys connecting with clients. The receptionist is the welcoming face and voice of the hospital, responsible for providing excellent customer service with a friendly and professional telephone presence. Effective communication skills are crucial, as the role includes responding to client emails, managing appointment scheduling, and efficiently handling administrative tasks. Familiarity with veterinary software such as Avimark, PetDesk, or Microsoft Office is highly advantageous, though the hospital offers training for team members willing to learn. Key responsibilities also entail knowledge of prescription heartworm and flea/tick prevention, client record maintenance, processing invoices and payments, and promoting retail sales of pet food and preventative products. The position demands strong organizational abilities, multitasking proficiency, and resourcefulness to manage competing priorities with ease. The ideal candidate will be customer-focused, an active listener, and possess exceptional verbal communication skills. The hospital is committed to creating a diverse, equitable, and inclusive workplace culture where all employees feel empowered to be their authentic selves and are supported in reaching their full potential. This veterinary receptionist opportunity presents a rewarding and balanced career path within a respected and compassionate veterinary practice dedicated to the health and happiness of pets and the well-being of its employees.Show Less