Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Benefits
health care plan (medical, dental, and vision)
retirement plan (401K)
life insurance (basic, voluntary, and AD&D)
short term disability
Educational assistance for qualified teammates
Teladoc - free doctor access 24/7
discounted Veterinary Care
Employee assistance program (EAP)
Job Description
Pet Care Center is a well-established full-service animal hospital located in New Orleans, Louisiana, dedicated to providing top-notch veterinary care for dogs and cats since 2011. As one of six hospitals in the greater New Orleans area under the Pet Care Center brand, this facility has earned a solid reputation for quality care and client trust. The commitment to compassionate care is reflected in the hospital's welcoming environment where clients and their pets feel valued and respected. With a focus on emergency treatment as well as routine medical, surgical, and dental care, Pet Care Center maintains a comprehensive approach to... Show More
Job Requirements
- Flexible schedule including some weekend and holiday shifts
- Ability to work independently on assigned tasks as well as to accept direction on given assignments
- Possession of organizational skills
- Critical thinking - understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations
- Utilizing standard office/business equipment
- Loose knowledge of veterinary medical terminology and procedures
Job Qualifications
- Experience with veterinary software is preferred
- Knowledge of veterinary medical terminology and procedures
- Strong verbal and written communication skills
- Ability to manage stressful situations
- Critical thinking skills to identify strengths and weaknesses of alternative solutions
- Ability to work independently and accept direction
- Organizational skills
- Exceptional customer service skills
Job Duties
- Receive and place calls to clients for the purpose of scheduling
- Prioritize multiple tasks in a calm, organized manner
- Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc
- Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and teammates
- Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
- Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures
Job Location
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