Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
discounted Veterinary Care
educational assistance for veterinary technician programs
Teladoc
Large professional network
Professional development opportunities
Flexible Schedule
Community impact opportunity
Job Description
Livewell Animal Hospital of Edmond is a newly opened, purpose-built veterinary practice dedicated to compassionate care, client connection, and the well-being of its team. As part of the DeNovo Livewell team, this hospital is creating a modern veterinary experience that empowers veterinary professionals to thrive and provides pet families with the thoughtful, expert care they deserve. The hospital emphasizes creating a welcoming and supportive environment where pets and their owners feel valued and cared for throughout their visit. The team at Livewell Animal Hospital is passionate about delivering high-quality medical services, preventative care, and client education to enhance the health... Show More
Job Requirements
- Flexible schedule including some weekend and holiday shifts
- Utilizing standard office/business equipment
- Ability to work independently on assigned tasks as well as to accept direction on given assignments
- Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations
- Knowledge of veterinary medical terminology and procedures
- Experience with veterinary software is preferred
- Possession of organizational skills
- Critical thinking – understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Job Qualifications
- Experience with veterinary software is preferred
- Knowledge of veterinary medical terminology and procedures
- Excellent customer service skills and exceptional level of communication in a professional manner
- Strong verbal and written communication skills
- Critical thinking skills
- Ability to work independently and accept direction
- Possess organizational skills
- Ability to manage stressful situations with good judgment
Job Duties
- Receive and place calls to clients for the purpose of scheduling
- Prioritize multiple tasks in a calm, organized manner
- Maintain proper documentation through client and pet records
- Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and teammates
- Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
- Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures
- Maintain a positive attitude in all interactions with clients, pets and other teammates
- Demonstrate ability to show empathy toward clients and treat pets with compassion and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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