Veterinary Receptionist - part time

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.00 - $21.00
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Work Schedule

Day Shifts
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Benefits

401(k)
Employee assistance program
sick time accrual
flexible schedule
supportive work environment

Job Description

Buzzards Bay Veterinary Associates is a well-respected veterinary clinic located in Buzzards Bay, MA. Known for providing compassionate and comprehensive pet care, this veterinary practice has built a strong community presence by offering high-quality medical treatment and personalized attention to pets and their owners. As part of United Veterinary Care, a leading network of animal hospitals, Buzzards Bay Veterinary Associates emphasizes a supportive and positive work culture that values each team member's contributions while focusing on excellent client services and pet health outcomes. With a commitment to professional development and employee well-being, the clinic provides a welcoming environment where every patient and client is treated like family.

Currently, Buzzards Bay Veterinary Associates is looking to hire a Part-Time Client Service Representative (CSR) to join their dynamic front desk team. This role is designed for individuals who enjoy interacting with pet owners and handling various administrative tasks that help the clinic operate smoothly. The position offers part-time hours, typically two to three days per week, with shifts running from 8:15 a.m. to 3:00 p.m. or 8:15 a.m. to 6:00 p.m. The pay range for this role is $15 to $21 per hour, dependent on experience.

The Client Service Representative serves as the initial point of contact for clients, managing appointment schedules, answering client inquiries, and supporting both the administrative and clinical teams. This multifaceted role requires a calm demeanor, especially when dealing with concerned pet parents who may be anxious or upset. Successful candidates must be adept multitaskers capable of balancing phone conversations, appointment book management, and occasional interruptions from enthusiastic pets. Additionally, this position offers the flexibility to grow into a full-time opportunity for individuals who demonstrate dedication and aptitude.

Working at Buzzards Bay Veterinary Associates means becoming a part of a supportive and upbeat team environment. Employees enjoy the benefit of minimal commuting issues due to the convenient location, and the unique workplace culture where pets and their companions are greeted warmly every day. The clinic encourages teamwork, continuous learning, and community engagement, making it a rewarding place to work for those passionate about animal welfare and customer service.

Overall, the Part-Time Client Service Representative position at Buzzards Bay Veterinary Associates offers a chance to contribute to a meaningful cause while developing valuable skills in client communication, office administration, and veterinary operations. If you have a passion for helping animals and their owners, enjoy a fast-paced work environment, and possess excellent interpersonal skills, this opportunity is perfect for you. Join Buzzards Bay Veterinary Associates and be part of a team that truly values kindness, patience, and a genuine love for pets.

Job Requirements

  • high school diploma or equivalent
  • availability to work part-time 2-3 days per week including mornings and early evenings
  • excellent communication skills
  • ability to stay calm under pressure
  • basic computer proficiency
  • reliable and punctual
  • friendly and professional demeanor

Job Qualifications

  • high school diploma or equivalent
  • previous experience in customer service or administrative roles preferred
  • strong communication and interpersonal skills
  • ability to multitask and stay organized in a fast-paced environment
  • familiarity with veterinary software or medical scheduling systems is a plus
  • empathy and patience when dealing with distressed clients

Job Duties

  • greet clients and their pets upon arrival
  • answer inbound phone calls and manage appointment scheduling
  • provide calm and clear communication to concerned pet owners
  • handle client check-in and check-out processes
  • coordinate with veterinary professionals to ensure smooth clinic operations
  • maintain accurate client records and updates
  • assist with front desk administrative duties

Job Criteria

Experience

Mid Level (3-7 years)


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