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Veterinary Receptionist - Overnights & Weekends required (Part-Time)
Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
flexible scheduling
hands-on experience
ongoing training
career advancement
employee pet care discounts
supportive team culture
Job Description
Animal Emergency Center of Sandy Springs (AEC Sandy Springs) is a specialized emergency and critical care veterinary hospital located in Sandy Springs, Georgia, proudly serving the greater Atlanta area. As a leading provider of after-hours emergency care, AEC Sandy Springs is dedicated to delivering compassionate, high-quality medical services to pets and their families during some of the most challenging times. The hospital operates 24/7 with specific scheduling that emphasizes critical care availability during evenings, overnights, and weekends to ensure continuous support for urgent veterinary needs. The team at AEC Sandy Springs is committed to excellence in veterinary emergency medicine, combining... Show More
Job Requirements
- high school diploma or equivalent
- reliable availability for overnight, evening, and weekend shifts
- ability to lift 30-50 pounds
- strong dependability and punctuality
Job Qualifications
- high school diploma or equivalent
- experience as a veterinary receptionist or veterinary client service representative preferred
- experience in emergency veterinary medicine or human healthcare highly preferred
- background in high-volume medical or hospital environments highly preferred
- strong communication skills
- emotional intelligence and composure
- multitasking abilities
- attention to detail
- professional demeanor in emotionally intense situations
Job Duties
- greet and assess incoming emergency patients
- identify urgent stat cases and communicate immediately with medical staff
- maintain calm and control during high-stress arrivals
- support pet owners through medical emergencies and difficult decisions
- provide clear explanations regarding processes, estimates, and hospital flow
- assist during sensitive end-of-life situations with discretion and respect
- manage multi-line phone systems and high call volumes
- accurately document medical records and client information
- process payments and maintain financial accuracy
- keep the reception area organized and professional
- work closely with veterinarians and technicians in a fast-paced ER environment
- support patient flow and communication between departments
- contribute to a culture of respect, accountability, and teamwork
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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