
Veterinary Receptionist - Overnights & Weekends required (Part-Time)
Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
flexible scheduling
hands-on experience
ongoing training
career advancement
employee pet care discounts
supportive team culture
Job Description
Animal Emergency Center of Sandy Springs (AEC Sandy Springs) is a specialized emergency and critical care veterinary hospital located in Sandy Springs, Georgia, proudly serving the greater Atlanta area. As a leading provider of after-hours emergency care, AEC Sandy Springs is dedicated to delivering compassionate, high-quality medical services to pets and their families during some of the most challenging times. The hospital operates 24/7 with specific scheduling that emphasizes critical care availability during evenings, overnights, and weekends to ensure continuous support for urgent veterinary needs. The team at AEC Sandy Springs is committed to excellence in veterinary emergency medicine, combining advanced medical knowledge with a nurturing environment for both patients and their owners.
AEC Sandy Springs is currently seeking a Part-Time Veterinary Receptionist / Client Service Representative (CSR) with availability to work overnight and weekend shifts. This part-time role is indispensable in maintaining the smooth operation of the hospital during peak hours of emergency activity. The Veterinary Receptionist is more than just an administrative role; it is a position of high responsibility that demands emotional intelligence, professionalism, and the ability to thrive in a high-pressure emergency room environment. The ideal candidate will possess a calm demeanor and excellent communication skills, serving as the critical first point of contact for pet owners in crisis. Responsibilities include greeting and assessing emergency patients, recognizing urgent cases, and effectively coordinating with medical staff to prioritize care. Additionally, the receptionist supports distressed pet owners, provides clear information about hospital procedures, and manages high volumes of phone calls with composure and accuracy.
This role requires someone who is not only detail-oriented but also empathetic, able to handle sensitive situations such as end-of-life decisions with respect and discretion. The Veterinary Receptionist will also process payments, maintain the reception area's organization, document medical records, and assist in patient flow management alongside veterinarians and technicians. Working at AEC Sandy Springs offers a unique opportunity to gain hands-on experience in emergency veterinary medicine, build professional skills rapidly, and contribute to saving animal lives. The clinic values teamwork, accountability, and respect, creating a supportive environment for their staff.
Employees at AEC Sandy Springs benefit from flexible scheduling that promotes work-life balance even in a part-time capacity. The hospital fosters ongoing training and development, allowing for career advancement within the Innovetive Petcare network. Staff members also enjoy employee pet care discounts, making it a rewarding workplace for animal lovers. If you are an experienced veterinary receptionist or client service professional seeking an impactful role within a passionate team, especially comfortable with overnight and weekend work, this is the perfect chance to join a recognized emergency veterinary hospital in Sandy Springs and make a difference where it matters most.
AEC Sandy Springs is currently seeking a Part-Time Veterinary Receptionist / Client Service Representative (CSR) with availability to work overnight and weekend shifts. This part-time role is indispensable in maintaining the smooth operation of the hospital during peak hours of emergency activity. The Veterinary Receptionist is more than just an administrative role; it is a position of high responsibility that demands emotional intelligence, professionalism, and the ability to thrive in a high-pressure emergency room environment. The ideal candidate will possess a calm demeanor and excellent communication skills, serving as the critical first point of contact for pet owners in crisis. Responsibilities include greeting and assessing emergency patients, recognizing urgent cases, and effectively coordinating with medical staff to prioritize care. Additionally, the receptionist supports distressed pet owners, provides clear information about hospital procedures, and manages high volumes of phone calls with composure and accuracy.
This role requires someone who is not only detail-oriented but also empathetic, able to handle sensitive situations such as end-of-life decisions with respect and discretion. The Veterinary Receptionist will also process payments, maintain the reception area's organization, document medical records, and assist in patient flow management alongside veterinarians and technicians. Working at AEC Sandy Springs offers a unique opportunity to gain hands-on experience in emergency veterinary medicine, build professional skills rapidly, and contribute to saving animal lives. The clinic values teamwork, accountability, and respect, creating a supportive environment for their staff.
Employees at AEC Sandy Springs benefit from flexible scheduling that promotes work-life balance even in a part-time capacity. The hospital fosters ongoing training and development, allowing for career advancement within the Innovetive Petcare network. Staff members also enjoy employee pet care discounts, making it a rewarding workplace for animal lovers. If you are an experienced veterinary receptionist or client service professional seeking an impactful role within a passionate team, especially comfortable with overnight and weekend work, this is the perfect chance to join a recognized emergency veterinary hospital in Sandy Springs and make a difference where it matters most.
Job Requirements
- high school diploma or equivalent
- reliable availability for overnight, evening, and weekend shifts
- ability to lift 30-50 pounds
- strong dependability and punctuality
Job Qualifications
- high school diploma or equivalent
- experience as a veterinary receptionist or veterinary client service representative preferred
- experience in emergency veterinary medicine or human healthcare highly preferred
- background in high-volume medical or hospital environments highly preferred
- strong communication skills
- emotional intelligence and composure
- multitasking abilities
- attention to detail
- professional demeanor in emotionally intense situations
Job Duties
- greet and assess incoming emergency patients
- identify urgent stat cases and communicate immediately with medical staff
- maintain calm and control during high-stress arrivals
- support pet owners through medical emergencies and difficult decisions
- provide clear explanations regarding processes, estimates, and hospital flow
- assist during sensitive end-of-life situations with discretion and respect
- manage multi-line phone systems and high call volumes
- accurately document medical records and client information
- process payments and maintain financial accuracy
- keep the reception area organized and professional
- work closely with veterinarians and technicians in a fast-paced ER environment
- support patient flow and communication between departments
- contribute to a culture of respect, accountability, and teamwork
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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