Veterinary Receptionist - Honolulu, HI

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Flexible compensation approach
401(k) matching
Roth Retirement Savings Plan
Flexible spending account
529 Savings Plan
Tuition Support Program
Referral Bonus Program
Health Insurance
Dental Insurance
Vision Insurance
Supplemental Insurance
Paid Time Off
pet discounts
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays
Employee assistance program
Employee Discount Program

Job Description

PetVet Animal Hospital is a reputable veterinary care provider known for its compassionate and client-focused approach to animal health. Situated in a vibrant community setting, PetVet has earned a reputation for delivering exceptional veterinary services that prioritize the well-being of pets alongside ensuring a positive and welcoming experience for pet owners. Serving as a trusted partner to pet families, PetVet combines expert medical care with genuine compassion, creating an environment where pets receive the highest standard of care and clients experience unmatched support throughout their pet's health journey.

PetVet is currently seeking a dedicated Client Service Representative (CSR) ... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or veterinary office preferred
  • Proficient with multi-line phone systems and scheduling software
  • Basic knowledge of animal care principles
  • Ability to multitask and stay organized under pressure
  • Strong communication skills
  • Ability to work flexible hours including evenings and weekends
  • Comfortable with light animal handling duties

Job Qualifications

  • Friendly, outgoing, and client-service focused personality
  • Excellent verbal and written communication skills
  • Strong multitasking and organizational ability
  • Ability to work efficiently in a fast-paced environment
  • Experience in customer service or animal-related fields preferred
  • Basic animal handling comfort is a plus
  • Reliable and team-oriented with a strong work ethic
  • Flexible availability, including some evenings and weekends

Job Duties

  • Greet clients and pets warmly and professionally
  • Answer multi-line phones, schedule appointments, and manage client communication
  • Educate clients about our services and basic pet care
  • Maintain accurate client and patient records in our veterinary software
  • Process invoices, collect payments, and handle financial transactions
  • Support patient check-ins and check-outs, review consent forms
  • Assist with retail product sales and restocking
  • Perform clerical duties such as faxing, mailing, filing, and ordering supplies
  • Clean and maintain the front desk and lobby areas
  • Assist with light animal handling (e.g., weighing pets)
  • Collaborate with fellow team members and support hospital operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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