Veterinary Receptionist - Fort Collins, CO

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Paid Time Off
Flexible spending account
Tuition Support Program

Job Description

Aspen Grove Veterinary Care is a dedicated veterinary clinic committed to providing exceptional care for pets and outstanding service for their owners. Located in a welcoming community, Aspen Grove Veterinary Care is part of Vetcor, an organization known for its emphasis on diversity, equity, and inclusion. The clinic fosters an environment where employees feel valued and supported, with a clear focus on professionalism, high standards of patient care, and a vibrant team spirit. As a full-time establishment, Aspen Grove Veterinary Care offers excellent career opportunities with competitive compensation and a comprehensive benefits package aimed at promoting employee well-being and job... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in customer service or related field
  • ability to work full-time
  • strong organizational skills
  • effective communication skills
  • ability to multitask in a fast-paced environment
  • proficiency in computer and electronic medical records systems

Job Qualifications

  • High school diploma or equivalent
  • experience in customer service or veterinary client services preferred
  • strong communication and interpersonal skills
  • ability to manage multiple tasks in a fast-paced environment
  • proficiency with electronic medical records systems
  • aptitude for problem-solving and telephone triage
  • team-player attitude

Job Duties

  • Manage client communication efficiently
  • coordinate veterinarians' appointment schedules and boarding/day care reservations
  • perform telephone triage distinguishing routine from emergency cases
  • maintain electronic medical records accurately
  • discuss charges and payment policies with clients
  • process payments accurately
  • maintain the treatment reminder system
  • assist with client retention and community outreach activities

Job Location

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