Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Paid Time Off
Paid holidays
Professional development opportunities
Job Description
Countryside Veterinary Hospital is a well-established, multi-doctor, full-service veterinary practice committed to delivering exceptional care to pets and outstanding client experiences. Located within a supportive and collaborative team environment, the hospital prides itself on excellent leadership and maintaining a fun, fast-paced workplace culture where employees can grow both personally and professionally. As a veterinary hospital dedicated to animal wellness and client satisfaction, Countryside Veterinary Hospital understands the importance of a welcoming atmosphere, professionalism, and efficient service in providing top-tier veterinary care.
The Client Care Specialist role is a vital position within the hospital, serving as the warm and professiona... Show More
The Client Care Specialist role is a vital position within the hospital, serving as the warm and professiona... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or client care
- ability to manage multiple phone lines and scheduling software
- strong interpersonal and communication skills
- computer literacy including basic office software
- willingness to work flexible hours including evenings and weekends
- friendly and proactive team player
Job Qualifications
- excellent communication and customer service skills
- ability to multitask and work in a high-energy environment
- strong computer and phone skills
- positive and team-oriented attitude
- previous veterinary or medical office experience is a plus
- high school diploma or equivalent
- basic knowledge of office procedures
Job Duties
- greet clients with warmth and professionalism
- manage multiple phone lines and schedule appointments accurately
- process payments and handle client transactions
- maintain an inviting, organized, and presentable reception area
- communicate effectively with clients regarding services and hospital procedures
- support team members with administrative tasks as needed
- ensure client and pet information is accurately recorded and updated
Job Location
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