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Veterinary Receptionist

Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $19.00
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Benefits

Health Care Plan (Medical, Dental & Vision)
retirement plan (401K)
Life Insurance (Basic, Voluntary & AD&D)
short term disability
Paid Time Off (Vacation & Public Holidays)
Teladoc- FREE doctor access 24/7
discounted Veterinary Care
Employee assistance program (EAP)
Opportunity to make an impact in your community
Collaborative working environment
Individual career growth

Job Description

Animal Medical Center of Chandler is a well-established full-service animal hospital located in Chandler, Arizona. Founded in 2014, this veterinary practice has grown to become a trusted provider of comprehensive medical care for dogs and cats in the community. Their services include general medicine, dentistry, and soft tissue surgery, all delivered with the highest standards of veterinary care. The center operates as part of Southern Veterinary Partners, a large network of over 8,000 veterinary professionals across the country. This affiliation brings additional benefits such as a collaborative working environment, career growth opportunities, and access to vast resources supporting professional development.... Show More

Job Requirements

  • High school diploma or equivalent
  • Flexible schedule including some weekend and holiday shifts
  • Experience with veterinary software is preferred
  • Ability to work independently on assigned tasks as well as accept direction on given assignments
  • Possession of organizational skills
  • Strong verbal and written communication skills
  • Good judgment and ability to manage stressful situations

Job Qualifications

  • High school diploma or equivalent
  • Experience with veterinary software is preferred
  • Knowledge of veterinary medical terminology and procedures
  • Strong verbal and written communication skills
  • Good judgment and ability to manage stressful situations
  • Ability to work independently on assigned tasks as well as accept direction on given assignments
  • Possession of organizational skills
  • Critical thinking - understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Job Duties

  • Receive and place calls to clients for the purpose of scheduling
  • Prioritize multiple tasks in a calm, organized manner
  • Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received
  • Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments
  • Utilize hospital computer systems to document medical records and communicate with clients and teammates
  • Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
  • Provide excellent customer service and maintain an exceptional level of communication in a professional manner
  • Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures
  • Maintain a positive attitude in all interactions with clients, pets and other teammates
  • Demonstrate ability to show empathy toward clients and treat pets with compassion and respect

Job Location

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