Veterinary Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement plan with 401(k) match
Paid Time Off
employee pet discount

Job Description

Northgate Animal Hospital is a well-established veterinary care provider located in Hixson, TN, serving the Chattanooga community for over twenty years. Known for its commitment to offering advanced and compassionate care, Northgate Animal Hospital provides a full spectrum of pet health services. Their offerings include comprehensive physical examinations, veterinary X-rays, dental treatments, laser surgery, and diagnostic analyses. The hospital is dedicated to ensuring pets, from new puppies and kittens to senior companions, receive the most up-to-date medical and dental care utilizing cutting-edge technologies.

This institution prides itself on delivering an exceptional client and patient experience by combining expert veterinar... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience as a veterinary receptionist
  • strong communication skills
  • ability to work in a fast-paced environment
  • basic knowledge of veterinary terminology and pet behavior
  • ability to handle financial transactions accurately
  • customer service oriented
  • reliable and punctual

Job Qualifications

  • Previous experience as a veterinary receptionist is required
  • strong organizational and multitasking skills
  • ability to maintain a calm, professional, and positive demeanor

Job Duties

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
  • ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
  • answer client calls for appointments, hospital inquiries, medication refills, and other requests
  • make outbound calls for appointment reminders and follow-ups
  • understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
  • assist in maintaining cleanliness and organization to ensure a positive client experience

Job Location

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