Veterinary Receptionist

Waukee-Clive Veterinary Clinic is a well-established veterinary practice located at 15151 Hickman Rd, Clive, IA. Renowned for its dedication to providing high-quality medical care to animals, this clinic specializes in comprehensive pet health services that cater to a diverse range of animals. The clinic embraces a team-oriented philosophy, valuing collaboration and compassion among all team members. Such an environment creates not only a positive workplace culture but also promotes excellence in client and patient care. Waukee-Clive Veterinary Clinic is committed to fostering an inclusive atmosphere where professionalism and the welfare of animals are always a priority. The clinic is part of the broader network of Mission Veterinary Partners (MVP), known for putting people first and maintaining strong core values throughout its operations. We are currently seeking a full-time Receptionist to join our dynamic team. This role is essential in shaping the client experience, serving as the first and last point of contact for animal owners at the clinic. The Receptionist will work four 10-hour days a week—Monday through Wednesday and Friday, from 7 am to 6 pm, with Thursday as the day off. Compensation for this role ranges from $18 to $22 per hour depending on experience, offering competitive pay reflective of the skills and positive attitude needed. This position offers a chance to work within an expanding veterinary practice that values employee growth and work-life balance. The Receptionist’s main responsibility includes greeting clients and their pets warmly, managing phone inquiries efficiently, scheduling appointments and surgeries following the clinic's guidelines, and handling payment transactions accurately. This role demands excellent communication skills, both in person and over the phone, along with the ability to handle multiple tasks simultaneously in a friendly and composed manner. A thorough understanding of veterinary terminology and an ability to manage sensitive situations compassionately is crucial. Moreover, the Receptionist will support the veterinary team, including veterinarians, technicians, assistants, groomers, and kennel staff, by ensuring smooth patient and administrative processes. This is an exciting opportunity for someone passionate about animals and dedicated to enhancing client service in a veterinary setting. With benefits that include medical, dental, and vision coverage as well as a 401K plan with company match, the clinic values the commitment of its employees and provides the support necessary for a rewarding career.