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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $17.75
Work Schedule
Standard Hours
Benefits
competitive pay
Paid Time Off
Employee discounts on pet care services
Continuing education opportunities
Career development opportunities
Job Description
Southern Hills Animal Hospital, located in vibrant Shreveport, LA, is a reputable and community-focused veterinary practice dedicated to providing exceptional care for pets and peace of mind for their owners. Our hospital emphasizes a comprehensive approach to animal health, blending compassionate veterinary services with professional client support. We pride ourselves on fostering a welcoming, supportive environment where both pets and their families receive personalized attention, ensuring high standards of animal health and wellness. With a commitment to innovation, continuous learning, and community involvement, Southern Hills Animal Hospital remains a trusted name in veterinary care in the Shreveport area.
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Job Requirements
- High school diploma or equivalent
- prior experience in customer service or veterinary administrative roles preferred
- knowledge of accounts receivable and billing processes preferred
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- ability to maintain professionalism in high-pressure situations
- proficiency with computer and office software
Job Qualifications
- Emotional maturity to remain calm and professional under pressure
- strong customer service skills and friendly, approachable demeanor
- experience or familiarity with accounts receivable, billing, and payments
- exceptional administrative and organizational skills
- knowledge of veterinary or medical terminology and procedures
- proficiency with computer systems, scheduling software, and medical records management
- ability to work collaboratively in a team environment
- bilingual in English and Spanish preferred
Job Duties
- Greeting and assisting clients with professionalism, empathy, and warmth
- managing appointments, billing, client communication, and patient records with precision
- supporting accounts receivable tasks to ensure smooth financial operations
- collaborating with our medical team to keep the clinic running smoothly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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