Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $17.75
Work Schedule
Standard Hours
Benefits
competitive pay
Paid Time Off
Employee discounts on pet care services
Continuing education opportunities
Career development opportunities
Job Description
Southern Hills Animal Hospital, located in vibrant Shreveport, LA, is a reputable and community-focused veterinary practice dedicated to providing exceptional care for pets and peace of mind for their owners. Our hospital emphasizes a comprehensive approach to animal health, blending compassionate veterinary services with professional client support. We pride ourselves on fostering a welcoming, supportive environment where both pets and their families receive personalized attention, ensuring high standards of animal health and wellness. With a commitment to innovation, continuous learning, and community involvement, Southern Hills Animal Hospital remains a trusted name in veterinary care in the Shreveport area.
We are currently seeking a Veterinary Client Service Coordinator to join our dynamic and dedicated team. This full-time role is an exciting opportunity for a compassionate, detail-oriented, and emotionally intelligent individual to contribute significantly to our practice. As the first point of contact for our clients, you will be the friendly and professional face of Southern Hills Animal Hospital, embodying our values of kindness, professionalism, and dedication.
In this role, you will manage administrative tasks fundamental to the smooth operation of the hospital. Your responsibilities will include greeting and assisting clients with warmth and empathy, managing appointments effectively, handling billing and client communication, maintaining accurate patient records, and supporting accounts receivable processes to ensure flawless financial functioning. We value candidates who possess a customer-service mindset, excellent organizational skills, and the ability to multitask efficiently in a busy, client-focused environment.
The ideal candidate will bring emotional maturity to handle stressful situations gracefully while maintaining a positive and professional demeanor. Experience with accounts receivable or billing processes is preferred, as is familiarity with veterinary or medical settings to better understand the importance of accurate scheduling and recordkeeping. Additional skills, including technological proficiency with scheduling software and medical records management, will enhance your success in this role. Fluency in Spanish is a highly valued asset, fostering better communication within our diverse community.
At Southern Hills Animal Hospital, we prioritize work-life balance and professional growth. Our compensation package is competitive, reflecting the value we place on your contributions. We offer generous paid time off to ensure you can refresh and maintain your well-being. Employee discounts on pet care services provide added value, alongside access to continuing education opportunities that support your career development and the potential to advance into leadership roles within our team.
Joining Southern Hills Animal Hospital means becoming part of a collaborative, caring team where your skills, compassion, and professionalism are recognized and celebrated every day. If you are passionate about delivering excellent client service, adept at managing administrative functions, and eager to contribute to the health and happiness of pets and their families, we invite you to apply for the Veterinary Client Service Coordinator position and make a meaningful difference in our community.
We are currently seeking a Veterinary Client Service Coordinator to join our dynamic and dedicated team. This full-time role is an exciting opportunity for a compassionate, detail-oriented, and emotionally intelligent individual to contribute significantly to our practice. As the first point of contact for our clients, you will be the friendly and professional face of Southern Hills Animal Hospital, embodying our values of kindness, professionalism, and dedication.
In this role, you will manage administrative tasks fundamental to the smooth operation of the hospital. Your responsibilities will include greeting and assisting clients with warmth and empathy, managing appointments effectively, handling billing and client communication, maintaining accurate patient records, and supporting accounts receivable processes to ensure flawless financial functioning. We value candidates who possess a customer-service mindset, excellent organizational skills, and the ability to multitask efficiently in a busy, client-focused environment.
The ideal candidate will bring emotional maturity to handle stressful situations gracefully while maintaining a positive and professional demeanor. Experience with accounts receivable or billing processes is preferred, as is familiarity with veterinary or medical settings to better understand the importance of accurate scheduling and recordkeeping. Additional skills, including technological proficiency with scheduling software and medical records management, will enhance your success in this role. Fluency in Spanish is a highly valued asset, fostering better communication within our diverse community.
At Southern Hills Animal Hospital, we prioritize work-life balance and professional growth. Our compensation package is competitive, reflecting the value we place on your contributions. We offer generous paid time off to ensure you can refresh and maintain your well-being. Employee discounts on pet care services provide added value, alongside access to continuing education opportunities that support your career development and the potential to advance into leadership roles within our team.
Joining Southern Hills Animal Hospital means becoming part of a collaborative, caring team where your skills, compassion, and professionalism are recognized and celebrated every day. If you are passionate about delivering excellent client service, adept at managing administrative functions, and eager to contribute to the health and happiness of pets and their families, we invite you to apply for the Veterinary Client Service Coordinator position and make a meaningful difference in our community.
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or veterinary administrative roles preferred
- knowledge of accounts receivable and billing processes preferred
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- ability to maintain professionalism in high-pressure situations
- proficiency with computer and office software
Job Qualifications
- Emotional maturity to remain calm and professional under pressure
- strong customer service skills and friendly, approachable demeanor
- experience or familiarity with accounts receivable, billing, and payments
- exceptional administrative and organizational skills
- knowledge of veterinary or medical terminology and procedures
- proficiency with computer systems, scheduling software, and medical records management
- ability to work collaboratively in a team environment
- bilingual in English and Spanish preferred
Job Duties
- Greeting and assisting clients with professionalism, empathy, and warmth
- managing appointments, billing, client communication, and patient records with precision
- supporting accounts receivable tasks to ensure smooth financial operations
- collaborating with our medical team to keep the clinic running smoothly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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