Veterinary Receptionist

I-20 Animal Hospital is a full-service veterinary hospital dedicated to providing exceptional medical care for animals while offering outstanding customer service to pet owners. Located in a community-focused area, I-20 Animal Hospital stands out for its commitment to compassionate, personalized care 24 hours a day, 7 days a week. The hospital is equipped with state-of-the-art facilities and a skilled team of veterinary professionals who work collaboratively to ensure the health and well-being of pets. The hospital's client-focused approach ensures that every visitor feels valued and supported throughout their pet's healthcare journey. With a variety of services, including routine checkups, surgeries, emergency care, and specialized treatments, I-20 Animal Hospital serves as a trusted partner for pet owners seeking the highest quality veterinary care.

The Client Service Representative at I-20 Animal Hospital plays a vital role in bridging the hospital's medical team and its clients. This position is responsible for creating excellent and efficient client experiences by welcoming clients warmly, addressing their questions promptly, and managing the flow of pets coming in and going out of the hospital. The representative handles scheduling appointments, answering phone calls with professionalism and care, and facilitating smooth communication through phone, mail, and electronic correspondence. Additionally, this role ensures the cleanliness and comfort of the client waiting area, helping to maintain a welcoming environment.

The ideal candidate is personable, enjoys interacting with people, and can handle multiple tasks with grace and efficiency. Experience in veterinary settings and familiarity with Cornerstone software are advantageous but not mandatory. I-20 Animal Hospital offers flexible full-time and part-time shifts, with a particular need for weekend availability. Compensation is competitive and based on experience, reflecting the hospital's commitment to attracting skilled and dedicated staff. This is an excellent opportunity for individuals who want to contribute meaningfully to animal healthcare support and enhance client satisfaction within a dynamic and caring veterinary hospital environment.