Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
health care plan
Retirement Plan
Life insurance
short term disability
Paid Time Off
educational assistance
teladoc access
discounted Veterinary Care
Employee assistance program
Job Description
Hickory Veterinary Hospital is strategically located midway between Virginia Beach, VA, and the picturesque Outer Banks of North Carolina in Chesapeake, Virginia. This full-service veterinary hospital provides exceptional care to a diverse range of patients, including dogs, cats, exotic animals, and pocket pets. Staffed with a high ratio of 1.5 Licensed Veterinary Technicians per Doctor of Veterinary Medicine (DVM), Hickory Veterinary Hospital ensures that each patient receives thorough and attentive medical attention. The hospital offers comprehensive services such as medical examinations, surgeries, dentistry, reproductive services, acupuncture, Chinese herbal medicine, and food therapy. The team is dedicated not only to the... Show More
Job Requirements
- High school diploma or equivalent
- Flexible schedule including some weekend and holiday shifts
- Ability to utilize standard office and business equipment
- Experience with veterinary software preferred
- Strong verbal and written communication skills
- Ability to prioritize multiple tasks and manage stressful situations
- Organizational skills
- Critical thinking skills
- Ability to work independently and with direction
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or veterinary office environment preferred
- Knowledge of veterinary medical terminology and procedures is preferred
- Familiarity with veterinary software is an advantage
- Strong verbal and written communication skills
- Ability to work independently and take direction
- Strong organizational skills
- Critical thinking and problem-solving abilities
- Demonstrated empathy and professionalism in client interactions
Job Duties
- Receive and place calls to clients for scheduling
- Prioritize multiple tasks in a calm, organized manner
- Maintain proper documentation of client and pet records, including referral documentation and medical history
- Assist clients by providing instructions, information, invoices, dispense prescription items per veterinarian instructions, and schedule future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and team members
- Manage hospital financials by maintaining accurate balances through client transactions and following cash and credit handling procedures
- Provide excellent customer service and professional communication
- Advocate for pets through client education on preventative care, treatment recommendations, and hospital services
- Maintain a positive attitude with clients, pets, and teammates
- Show empathy toward clients and treat pets with compassion and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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