Veterinary Receptionist

Salt Lake City, UT, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $20.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Life insurance

short term disability

Paid Time Off

educational assistance

Teladoc

discounted Veterinary Care

Employee assistance program

Job Description

Mission Pet Health is a veterinarian-led, people-focused, and pet-obsessed organization dedicated to delivering exceptional veterinary care across the United States. Founded by veterinarians who believe that local practices flourish through autonomy, collaboration, and medical excellence, Mission Pet Health champions an award-winning culture based on its core WAG values - Work Together, Amaze, and Grow. These values foster a collaborative environment where teammates are encouraged to develop personally and professionally while making a lasting impact on the communities they serve and the animals they care for.

Mission Pet Health operates over 850 animal hospitals nationwide with more than 20,000 dedicated teamma... Show More

Job Requirements

High school diploma or equivalent
prior customer service or receptionist experience preferred
knowledge of veterinary medical terminology desirable
ability to use standard office and business equipment
proficiency with hospital computer systems preferred
ability to work independently and accept direction
strong organizational skills
critical thinking and problem-solving skills
effective verbal and written communication
flexible schedule including weekends and holidays

Job Qualifications

High school diploma or equivalent
prior experience in a customer service or receptionist role preferred
knowledge of veterinary medical terminology and procedures is an advantage
experience with veterinary software preferred
strong verbal and written communication skills
ability to prioritize and multitask effectively
organizational skills
critical thinking abilities
professionalism and empathy in client and pet interactions
flexible availability including weekends and holidays

Job Duties

Receive and place calls to clients for scheduling purposes
prioritize multiple tasks in a calm, organized manner
maintain proper documentation through client and pet records including referral documentation and medical history
assist clients by providing instructions, information, invoices, dispensing prescription items as per veterinarian's instructions, and scheduling future appointments
utilize hospital computer systems to document medical records and communicate with clients and teammates
manage financial transactions, maintain accurate balances, follow cash and credit card handling procedures, and observe opening and closing procedures
provide excellent customer service and communicate professionally
advocate for pets through client education on preventative care, health needs, treatment recommendations, and hospital services
maintain a positive attitude in all interactions with clients, pets, and teammates
demonstrate empathy toward clients and treat pets with compassion and respect
utilize standard office and business equipment
apply knowledge of veterinary medical terminology and procedures
work a flexible schedule including some weekend and holiday shifts
operate independently on assigned tasks while accepting direction on others
demonstrate organizational skills and critical thinking
manage stressful situations with strong verbal and written communication skills and good judgment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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