Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
competitive pay
supportive work environment
Job Description
West Eugene Animal Hospital is a reputable veterinary clinic dedicated to providing compassionate and expert care for pets in the Eugene community. As a well-established animal hospital, it prides itself on fostering a caring environment not only for animals but also for the clients and staff who contribute to its success. Their commitment to exceptional veterinary services is reflected in a dynamic and supportive team atmosphere that values collaboration and compassion, ensuring that every interaction is both professional and heartfelt. The hospital operates with convenient clinic hours from Monday through Saturday, opening at 8 am and closing at 6 pm,... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or veterinary settings preferred
- computer literacy including keyboarding and use of communication tools
- strong communication and interpersonal skills
- ability to handle stressful and emotional situations calmly
- flexibility to work full-time Monday through Saturday 8 am to 6 pm
- reliable and punctual work ethic
Job Qualifications
- Demonstrated commitment to MPH core values
- computer knowledge required including keyboarding and use of communication tools such as email and internet
- working knowledge of veterinary terminology including ability to pronounce, spell, and understand terms
- excellent spelling and grammar
- ability to handle varied and sometimes difficult conditions including highly emotional situations
- ability to display tact and respect with clients and team members
- ability to conduct oneself in a confident, calm, and professional manner under stress
- genuine liking for animals and their owners and a passion for working in animal care
Job Duties
- Maintain and uphold the core values and mission statement of MPH
- greet clients and pets by name with a smile and a positive, solution-oriented attitude
- answer phones promptly and professionally using a multi-line phone system
- schedule appointments and surgeries according to hospital scheduling guidelines
- note in medical records the details discussed during client conversations including the date, time, key points of the discussion and any required information
- enter accurate charges and explain invoices to show value for care provided, stating all services and products provided before the total
- collect payment when services are rendered, including making change for cash payments and processing credit cards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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