Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Consistent schedule
opportunities for growth
Job Description
Companion Animal Hospital - Kenosha is a well-established veterinary clinic located at 4415 52nd Street, Kenosha, WI 53144. Just minutes from downtown Kenosha and the scenic Lake Michigan, this hospital is dedicated to providing the highest level of care for companion animals. The hospital is known for its compassionate and collaborative approach to veterinary care, serving a wide community of pet owners who trust their animals' health and wellbeing to the experienced and friendly staff. This is a full-time position with a competitive pay range of $15.00 - $18.00 per hour, based on experience, reflecting the hospital’s commitment to rewarding... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or reception role preferred
- Proficiency in computer and data entry skills
- Excellent verbal and written communication skills
- Ability to multi-task and stay organized in a fast-paced environment
- Strong attention to detail and accuracy
- Ability to maintain professionalism under pressure
- Willingness to work full-time
- Ability to work as part of a team and collaborate effectively
Job Qualifications
- Demonstrated commitment to MPH core values
- Computer knowledge including keyboarding and communication tools
- Working knowledge of veterinary terminology including pronunciation and spelling
- Excellent spelling and grammar
- Ability to handle varied and sometimes difficult conditions with tact and respect
- Conduct oneself in a confident, calm, and professional manner under stressful situations
- Genuine liking for animals and their owners and enjoyment of working in animal care
Job Duties
- Maintain and uphold the Core Values and Mission Statement of MPH
- Greet clients and pets by name with a smile and a positive, solution-oriented attitude
- Answer phones promptly and professionally using a multi-line phone system
- Screen and route calls to appropriate staff
- take and deliver messages promptly
- Schedule appointments and surgeries according to hospital scheduling guidelines and make confirmation calls
- Note in medical records the details discussed during client conversations
- Enter accurate charges and explain invoices to clients
- Collect payment including cash, credit cards, and checks
- Verify client eligibility for charge accounts
- Check and update client contact information in medical records
- Fill prescription refill forms and provide routine administration instructions
- Advise clients on preventative and treatment products such as flea/tick and heartworm preventatives
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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