
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Benefits
401(k) Plan
Guardian voluntary benefits
Generous pet benefits
Job Description
Londonderry Animal Hospital is a well-established veterinary care provider located in Middletown, PA. The hospital is known for its commitment to treating pets as cherished members of the family, offering a wide array of veterinary services that range from routine wellness exams to specialized medical treatments. The team at Londonderry Animal Hospital is made up of dedicated and experienced professionals who strive to deliver high-quality, compassionate veterinary care in a warm and welcoming environment. The hospital prides itself on fostering strong, trusting relationships with clients, ensuring that each pet receives personalized attention and the best possible health outcomes. With a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or veterinary office preferred
- Strong communication skills
- Ability to handle multi-line phone systems
- Basic computer proficiency
- Ability to work part-time 20-25 hours per week
- Passion for animal care
Job Qualifications
- Previous experience as a veterinary receptionist or medical office assistant is preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests
- Make outbound calls for appointment reminders and follow-ups
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
- Assist in maintaining cleanliness and organization to ensure a positive client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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