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Veterinary Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours

Job Description

Uptown Animal Hospital has been a trusted veterinary care provider for cats and dogs in the Andersonville area of Chicago for over fifty years. This well-established animal hospital is committed to delivering the highest quality medical care to family pets in a modern, clean, and welcoming environment. The hospital boasts a spacious waiting room, five examination rooms, a surgical and dental suite, and a climate-controlled hospital area dedicated to ensuring the comfort and safety of their patients. Uptown Animal Hospital prides itself on its compassionate and knowledgeable team of doctors and staff, who consistently strive to provide pet owners with... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or receptionist role preferred
  • Ability to work approximately 26 to 28 hours per week including Monday, Friday, and Saturday
  • Exceptional phone etiquette
  • Competence with basic computer skills including email and internet
  • Ability to work well under pressure in a fast-paced environment
  • Strong team orientation and interpersonal skills

Job Qualifications

  • Excellent client service and communication skills
  • Proficiency with computer systems and multi-line phone operations
  • Familiarity with veterinary terminology including spelling and pronunciation
  • Ability to handle stressful and emotional situations with tact and professionalism
  • Genuine love for animals and commitment to animal care
  • Strong multitasking skills and attention to detail

Job Duties

  • Greet clients and their pets with a positive and solution-oriented attitude
  • Answer multi-line phone system promptly and professionally
  • Schedule appointments and surgeries according to hospital guidelines
  • Record detailed information from client conversations accurately in medical records
  • Handle payment processing including cash, credit cards, and checks
  • Verify eligibility for clients with charge accounts
  • Advise clients on veterinary services, preventative care, and retail products

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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