Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k
Financial incentives
Employee Discounts
Training and Development
Job Description
Petco is a leading health and wellness company dedicated to enhancing the lives of pets, pet parents, and their team members. With over 29,000 employees and more than 1,500 pet care centers across the U.S., Mexico, and Puerto Rico, Petco offers a wide range of services, including 250+ Vetco Total Care hospitals, dozens of preventive care clinics, and multiple distribution centers. As a category-defining brand in the pet industry, Petco is driven by a purpose-focused mission to improve lives by practicing sustainability, ethical treatment of animals, and exceptional customer service. Their core values highlight a culture of love and respect... Show More
Job Requirements
- High school diploma is a requirement
- Must have at least 1 year’s previous experience working in veterinary practice or customer-facing role
- Must have excellent written and verbal communication skills
- Must be compassionate and able to maintain professional attitude during emotional and stressful situations
- Must have exceptional telephone and computer skills
- Must be a team player willing to learn new techniques and treatments
- Preferred previous experience using a Practice Management System
Job Qualifications
- High school diploma
- At least 1 year previous experience in a veterinary practice or customer-facing role
- Excellent written and verbal communication skills
- Compassionate and professional demeanor during stressful situations
- Exceptional telephone and computer skills
- Team player willing to learn new techniques and accept change
- Preferred experience with Practice Management System
Job Duties
- Assume primary responsibility for answering the practice phone and routing calls appropriately
- Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing online bookings
- Greet all visitors to the practice and notify technical staff when they arrive
- Monitor wait times and make accommodations during peak or emergency situations
- Participate in training new staff members and sharing knowledge
- Ensure the waiting area is consistently cleaned and stocked with appropriate materials
- Confirm appointments by client’s preferred communication method and make necessary adjustments
- Provide backup support to technical staff when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter