Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Career Development
Job Description
Petco Animal Supplies, Inc. is a leading health and wellness company dedicated to enhancing the lives of pets, pet parents, and its partners. With more than 29,000 employees, Petco operates over 1,500 pet care centers across the United States, Mexico, and Puerto Rico. This network includes more than 250 Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. Petco’s core mission is rooted in doing what’s right for pets, people, and the planet, making it a purpose-driven organization that values all members of its ecosystem. The company embraces diversity and inclusivity, encouraging team members to feel... Show More
Job Requirements
- High school diploma
- Minimum one year of experience working in veterinary practice or customer-facing role
- Excellent written and verbal communication skills
- Compassion and professionalism during emotional and stressful situations
- Exceptional telephone and computer skills
- Team player with willingness to learn new techniques and treatments
- Preferred experience with Practice Management System
Job Qualifications
- High school diploma
- At least one year’s experience in veterinary practice or customer-facing role
- Excellent written and verbal communication skills
- Compassionate and professional demeanor in stressful situations
- Exceptional telephone and computer skills
- Team player willing to learn and adapt
- Preferred experience using Practice Management System
Job Duties
- Assume primary responsibility for answering the practice phone and routing calls appropriately
- Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing online bookings
- Greet all visitors to the practice and notify technical staff when they arrive
- Monitor wait times and accommodate as necessary during peak or emergency situations
- Participate in the training of new staff and general knowledge dissemination
- Ensure the waiting area is consistently clean and well-stocked
- Confirm all appointments by client’s preferred communication method prior to scheduled day
- Provide backup support to technical staff when needed
- Perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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