Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $26,629.21 - $33,910.45
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Employee assistance program
Job Description
Petco is a leading health and wellness company dedicated to improving the lives of pets, pet parents, and Petco partners. With a passionate community of over 29,000 employees, Petco operates more than 1,500 pet care centers across the U.S., Mexico, and Puerto Rico. This network includes over 250 Vetco Total Care hospitals, preventive care clinics, and distribution centers strategically located to ensure the highest standards of pet care and customer service. At Petco, the core values focus on loving all pets like our own, driving innovation as the future of the pet industry, improving lives, collaborating for outstanding results, and... Show More
Job Requirements
- High school diploma
- At least 1 year experience working in veterinary or customer-facing role
- Excellent written and verbal communication skills
- Compassionate and professional attitude during stressful situations
- Exceptional telephone and computer skills
- Team player willing to learn and accept change
- Preferred previous experience with Practice Management System
Job Qualifications
- High school diploma
- At least 1 year experience in veterinary practice or customer-facing role
- Excellent written and verbal communication skills
- Compassionate and professional attitude in stressful situations
- Exceptional telephone and computer skills
- Team player with willingness to learn and adapt
- Previous experience using a Practice Management System preferred
Job Duties
- Answer the practice phone and route calls appropriately
- Maintain hospital appointment calendar including scheduling appointments and reviewing online bookings
- Greet visitors and clients by name as they arrive and notify technical staff
- Monitor wait times and make accommodations during busy or emergency situations
- Participate in training new staff and sharing knowledge
- Ensure the waiting area is clean and stocked, using disinfectants as necessary
- Confirm appointments using client’s preferred communication method
- Provide backup support to technical staff when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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