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The Animal Hospital logo

Veterinary Customer Service Representative

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

competitive base pay
Revenue share bonus program
Medical insurance
Vision Insurance
Dental Insurance
short-term disability
long-term disability
Life insurance
401k with match
Paid Time Off
Continuing Education
mental health support

Job Description

Mulnix Animal Clinic is an AAHA accredited veterinary practice located in the scenic city of Fort Collins, Colorado. As a highly respected animal care facility, Mulnix prioritizes a comprehensive Whole Person Approach to support and nurture all members of their veterinary teams. This progressive philosophy encompasses not only competitive living wages for all hospital team members but also extends to best-in-class benefits, mental health support, and opportunities for continuous education and professional growth. The clinic recognizes the importance of investing in its employees and sees them as critical contributors to the clinic's ongoing success; therefore, every team member is eligible... Show More

Job Requirements

  • High school diploma or relevant education
  • customer service experience
  • organizational skills
  • tech savvy
  • team oriented attitude
  • strong communication skills

Job Qualifications

  • High school diploma or relevant education and work experience
  • customer service
  • organizational skills
  • tech savvy
  • team oriented
  • communication skills

Job Duties

  • Checking patients in, discharging patients, invoicing
  • provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
  • answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
  • handle incoming and outgoing mail and email, fax machine
  • update patient charts
  • enter data into various computer programs
  • retrieve prescriptions
  • assist with pet supply purchases such as food, supplements, and grooming items
  • maintain the cleanliness of waiting room
  • must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
  • retail sales
  • other duties as requested

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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