VETERINARY CLINIC RECEPTIONIST (Richey Animal Clinic)
Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Retirement Plan
Employee Discounts
Job Description
Our veterinary clinic is a dedicated healthcare facility committed to providing exceptional medical care for pets while delivering outstanding customer service to their owners. As a trusted part of the local community, the clinic prides itself on a compassionate approach towards both animals and clients, ensuring a welcoming and supportive environment for all. We specialize in a wide range of veterinary services, including routine check-ups, vaccinations, surgical procedures, and emergency care, facilitated by a skilled team of veterinarians and veterinary technicians. The clinic upholds high standards of cleanliness, professionalism, and efficiency, contributing to positive clinical outcomes and satisfied clients.Show More
Job Requirements
- High school diploma or G.E.D.
- At least 1 year of customer service or job-related experience
- Ability to safely lift 30 pounds
- Basic math skills
- Effective verbal and written communication skills
- Proficiency with Windows based computer systems and practice management software
- Willingness to multitask and accept constructive criticism
- Punctuality
Job Qualifications
- High school diploma or G.E.D.
- At least 1 year of customer service or job-related experience
- Spanish speaking preferred
- Pet industry experience a plus
- Must be able to safely lift 30 pounds
- Basic math skills
- Must be able to communicate effective verbally and in writing
- Computer skills including the ability to use Windows based computer systems, word processing, email, web search and practice management software programs
- Knowledge of Impromed Infinity a plus
Job Duties
- Provide top-notch customer service and ensure that clients feel welcome and comfortable in our clinic
- Be attentive to client and patient needs
- Manage the appointment schedule and keep client and patient flow running smoothly
- Answer phone calls from clients with a smile and ensure that all messages get to the appropriate staff member
- Check-in clients upon arrival
- Monitor client flow from check-in to discharge
- Provide client education
- Assist in cleaning the hospital including keeping reception desk area and lobby clean and sanitary
- Process payments and close out client visits
- Generate a list and call and/or send reminders for post-operative and treatment checks and vaccinations
- Maintain proper documentation in the patient's medical record
- Properly manage the clinic's filing system
- Relay appropriate information to/from clients to doctors and/or management
Job Location
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