Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $20.00 - $25.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Free concert tickets
flexible schedule
Job Description
Live Nation Entertainment stands as the world's preeminent live entertainment company, encompassing leading global entities such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster serves as a global leader in event ticketing, selling over 500 million tickets annually and supporting more than 12,000 clients worldwide. Live Nation Concerts operates as the largest live entertainment provider globally, promoting over 40,000 shows and 100-plus festivals each year for nearly 4,000 artists across more than 40 countries. Through these extensive networks, Live Nation Media & Sponsorship crafts strategic music marketing programs that connect over 1,000 brands with roughly 98 million fans attending Live Nation events every year. Their comprehensive platform offers unmatched opportunities for artists, fans, and brands alike within the live entertainment landscape. For additional details, visit www.livenationentertainment.com.
Within Live Nation's Concerts Division, the environment is dynamic and inspiring, where tours commence, artists evolve, and fans experience the electrifying ambiance of live music. This division spans owned and operated amphitheaters, a global touring team, and specialized units such as ticketing, venue operations, marketing, and sales. The culture here is upbeat and collaborative, prioritizing fun while driving innovation and performance. Employees benefit from a range of perks including free concert tickets, dog-friendly office spaces, progressive benefits like student loan reimbursement, and adoption or fertility support. This comprehensive support contributes to Live Nation's status as a Great Place to Work and recognition by People Magazine as one of the "50 Companies that Care." The organization is committed to fostering an inclusive workplace where every individual feels they belong and are supported in achieving both personal and professional goals. Live music remains at the heart of Live Nation’s mission and community, making it a thrilling time to join the team.
The role of Venue Ancillary Manager is a critical position within the US Concerts sector, responsible for managing all upsell revenue operations at the Dos Equis Pavilion. This salaried role offers an hourly wage range of $20.00 to $25.00 based on factors such as location, qualifications, skills, and experience. The Ancillary Manager leads and coordinates a team dedicated to maximizing ancillary sales on the day of the show. This involves direct communication and collaboration with the venue’s core team and the box office manager to ensure smooth staffing, upsell availability, and addressing guest or equipment issues promptly.
Beyond day-of-show operations, the Ancillary Manager also plays a strategic part by providing venue leadership with feedback and suggestions that could enhance pricing strategies, optimize sales execution, and propose new creative revenue streams based on real-time experiences and market trends. The role requires compiling and analyzing upsell reports for leadership review and participating in meetings focused on day-of-show and ancillary operational strategies. This position demands a proactive, resourceful, and forward-thinking individual passionate about live music and revenue growth, who thrives in a fast-paced, collaborative environment. Live Nation values equal opportunity and actively supports diversity, inclusion, and reasonable accommodations for all employees, reflecting its commitment to a respectful and supportive workplace culture.
Within Live Nation's Concerts Division, the environment is dynamic and inspiring, where tours commence, artists evolve, and fans experience the electrifying ambiance of live music. This division spans owned and operated amphitheaters, a global touring team, and specialized units such as ticketing, venue operations, marketing, and sales. The culture here is upbeat and collaborative, prioritizing fun while driving innovation and performance. Employees benefit from a range of perks including free concert tickets, dog-friendly office spaces, progressive benefits like student loan reimbursement, and adoption or fertility support. This comprehensive support contributes to Live Nation's status as a Great Place to Work and recognition by People Magazine as one of the "50 Companies that Care." The organization is committed to fostering an inclusive workplace where every individual feels they belong and are supported in achieving both personal and professional goals. Live music remains at the heart of Live Nation’s mission and community, making it a thrilling time to join the team.
The role of Venue Ancillary Manager is a critical position within the US Concerts sector, responsible for managing all upsell revenue operations at the Dos Equis Pavilion. This salaried role offers an hourly wage range of $20.00 to $25.00 based on factors such as location, qualifications, skills, and experience. The Ancillary Manager leads and coordinates a team dedicated to maximizing ancillary sales on the day of the show. This involves direct communication and collaboration with the venue’s core team and the box office manager to ensure smooth staffing, upsell availability, and addressing guest or equipment issues promptly.
Beyond day-of-show operations, the Ancillary Manager also plays a strategic part by providing venue leadership with feedback and suggestions that could enhance pricing strategies, optimize sales execution, and propose new creative revenue streams based on real-time experiences and market trends. The role requires compiling and analyzing upsell reports for leadership review and participating in meetings focused on day-of-show and ancillary operational strategies. This position demands a proactive, resourceful, and forward-thinking individual passionate about live music and revenue growth, who thrives in a fast-paced, collaborative environment. Live Nation values equal opportunity and actively supports diversity, inclusion, and reasonable accommodations for all employees, reflecting its commitment to a respectful and supportive workplace culture.
Job Requirements
- high school diploma or equivalent
- experience in retail, sales, or live event environment preferred
- strong organizational skills
- ability to work under pressure in a fast-paced environment
- basic computer skills
- reliable transportation
- ability to stand for extended periods
Job Qualifications
- experience in live event or venue operations preferred
- excellent communication and leadership skills
- ability to analyze sales data and provide actionable insights
- strong problem-solving skills
- teamwork and collaboration skills
- ability to work flexible hours including nights and weekends
- commitment to customer service excellence
Job Duties
- communicate with the venue’s core team about staffing, upsell availability and overall execution of upsell programs during the show
- communicate with the box office manager during the day of show to troubleshoot any opportunities that arise with guests, upsell availability or equipment
- provide suggestions to venue leadership based on feedback from team and guests during the day of show
- provide feedback around finding new, creative revenue streams for the venue based on day of show experiences and trends
- secure and reconcile day of show ancillary sales
- compile various reports to provide upsell information to venue leadership
- participate in meetings regarding day of show and ancillary operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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