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Vehicle Delivery Specialist

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $19.25 - $28.85
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Work Schedule

Standard Hours
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
short-term disability
long-term disability
Life insurance
401(k) retirement plan
Employee stock purchase plan
wellness programs
vehicle purchase discounts

Job Description

Driveway is an innovative digital retail platform specializing in car buying and selling that prioritizes convenience, transparency, and customer satisfaction. As the digital retail arm of Lithia & Driveway (LAD), Driveway leverages cutting-edge technology combined with personalized human interaction to provide a seamless vehicle purchasing experience without the traditional hassle of negotiation or dealership visits. With support from nearly 300 dealerships nationwide, Driveway is revolutionizing how customers interact with automotive sales by simplifying the process, ensuring clarity, and enhancing enjoyment throughout car ownership. Established as a leader in automotive digital retail, Driveway continues to push boundaries with a forward-thinking approach... Show More

Job Requirements

  • High school diploma or equivalent
  • Valid driver’s license with a clean driving record
  • Ability to operate vehicles safely
  • Availability to work flexible hours including weekends
  • Strong interpersonal skills
  • Commitment to excellent customer service
  • Ability to obtain and maintain a notary commission
  • Willingness to undergo intensive brand product training

Job Qualifications

  • Strong attention to detail
  • Excellent communication skills
  • Sense of urgency
  • Active listening
  • Critical thinking
  • Time management
  • Proficient vehicle product knowledge

Job Duties

  • Facilitate online vehicle acquisition sales via an online portal
  • Maintain customer appointment calendar
  • Educate customers on process
  • Maintain marketplace reports
  • Provide an excellent customer experience while completing thorough vehicle inspections
  • Execute vehicle acquisition paperwork
  • Maintain excellent communication with team and store leadership
  • Use online valuation tools to purchase or valuate customer vehicle
  • Troubleshoot any customer needs or concerns
  • Navigate customer through vehicle acquisition process
  • Complete required paperwork with customer
  • Acquire and maintain a notary commission
  • Go under intensive training to ensure up to date knowledge of all brands products and features
  • Other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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