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Vehicle Delivery Driver

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program (EAP)
401k Retirement Plan
car purchase discounts

Job Description

CarMax is a leading automotive retailer revolutionizing the way customers buy and sell used cars. With over 200 locations across the United States and a team of more than 25,000 dedicated associates, CarMax prides itself on providing an honest, transparent, and high-integrity car buying experience. Recognized as one of the FORTUNE 100 Best Companies to Work For, CarMax fosters a culture that promotes employee growth, diversity, and community involvement. The company is committed to training and supporting its workforce while ensuring a welcoming environment for all, regardless of race, color, religion, gender identity, or veteran status. CarMax's innovative approach and strong customer-centric philosophy have made it the nation's largest used car retailer, transforming the automotive industry through exemplary service and operational excellence.

The role of Vehicle Delivery Driver at CarMax is pivotal to ensuring a smooth and memorable customer experience. This position acts as the vital link between a customer’s online buying journey and their vehicle's home delivery, enhancing the overall car purchasing process. Beyond typical driving responsibilities, the Vehicle Delivery Driver is entrusted with operating a two-car hauler to move customer vehicles between locations, loading and unloading vehicles safely, and handling delivery paperwork. The role also involves interacting with customers and team members, performing vehicle condition verifications to uphold CarMax’s high cosmetic standards, and following all Department of Transportation and Federal Motor Carrier Safety Administration (DOT/FMCSA) regulations. Drivers must conduct thorough pre-trip and post-trip vehicle inspections, adhere to hours-of-service rules, and maintain a clean driving record.

This role requires strong communication and teamwork skills, and the ability to work outdoors in various weather conditions. Vehicle Delivery Drivers at CarMax enjoy a supportive work environment, competitive pay, and a comprehensive benefits package that includes paid vacation, health benefits such as medical, dental, and vision insurance, as well as 401(k) retirement plans and exclusive car purchase discounts. In essence, this position is not just about transportation; it is about delivering an exceptional CarMax experience from the digital platform right to the customer’s driveway, ensuring quality, safety, and satisfaction every step of the way.

Job Requirements

  • Class B CDL preferred
  • Class C driver’s license required in Illinois
  • Class D driver’s license with a 'For Hire' endorsement required in Indiana
  • Class D Chauffeur’s license required in Louisiana
  • Class D commercial license required in Mississippi
  • adherence to all applicable CarMax policies and procedures
  • able to lift heavy objects up to 50 lbs
  • willingness to work outdoors in various weather conditions

Job Qualifications

  • Must be 21 years of age or older
  • valid state-issued driver’s license
  • clean driving record with no serious violations in the past three years
  • ability to meet DOT and FMCSA qualification requirements
  • 1+ year of customer service experience
  • 1+ year of delivery driving experience or 1 year CarMax experience
  • good communication and teamwork skills
  • proficiency in operating a manual transmission

Job Duties

  • Operate a two-car hauler for customer vehicle deliveries
  • load, transport, and off-load CarMax vehicles at various locations
  • facilitate the completion of home delivery transactions
  • interact with customers and team members to provide outstanding customer service
  • perform brief and guided condition verification for vehicles being transported
  • verify that all vehicles meet CarMax’s cosmetic standards before delivery
  • comply with DOT/FMCSA requirements and conduct pre-trip and post-trip vehicle inspections

Job Criteria

Experience

Mid Level (3-7 years)


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