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Vehicle Delivery Driver

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Health Insurance
401(k)
Employee assistance program
Vision Insurance

Job Description

CarMax is a pioneering company that has transformed the auto retail industry by providing a transparent, honest, and customer-focused car-buying experience. As the nation’s largest retailer of used cars with over 200 locations across the United States, CarMax has established itself as a trusted leader in automotive sales and services. The company prides itself on delivering an iconic customer experience supported by a team of more than 25,000 dedicated associates. Recognized as one of the Fortune 100 Best Companies to Work For, CarMax is committed to employee development, diversity, and fostering an inclusive workplace environment.

At the Kenosha Automall location in Wisconsin, CarMax is seeking to hire a Vehicle Delivery Driver. This role is essential to ensure that customers receive the vehicles they purchase smoothly and efficiently. As a Vehicle Delivery Driver, you will bridge the gap between the online purchasing process and the physical delivery to customers' homes, providing a seamless and enjoyable experience. The position demands more than just driving skills; it requires the ability to load and unload vehicles, deliver important paperwork, perform vehicle condition verifications, and engage with customers professionally during the handover of their new cars.

The Vehicle Delivery Driver drives a company-owned two-car hauler to transport vehicles between locations and for home deliveries. While a Class B Commercial Driver’s License (CDL) is preferred, it is not mandatory in most states, although additional endorsements or licensing might be required depending on the state’s regulations. Responsibilities include ensuring that all vehicles meet CarMax’s cosmetic standards before delivery, performing pre-trip and post-trip inspections, and complying with Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) regulations.

Furthermore, this position offers the chance to be a crucial part of a team that’s actively elevating industry standards by providing outstanding internal and external customer service. Drivers are the face of CarMax to the customers, so excellent communication and teamwork skills are vital. The role includes working outdoors in varying weather conditions, operating manual transmissions, and handling physical tasks such as lifting heavy objects and winching vehicles during the loading process.

CarMax provides a competitive salary and offers a comprehensive benefits package including paid vacation, medical, dental and vision insurance, Employee Assistance Program (EAP), 401k retirement plans, and car purchase discounts. The company also promotes a respectful and supportive work environment, ensuring all associates have opportunities for growth and success both professionally and personally. CarMax is an equal opportunity employer committed to diversity, inclusion, and reasonable accommodation throughout the employment and application process.

Job Requirements

  • Must be 21 years of age or older
  • valid state-issued driver’s license
  • class B CDL preferred
  • additional licensing and endorsements may apply for select states
  • clean driving record with no serious violations in the past three years
  • ability to meet DOT & FMCSA qualification requirements
  • one plus year of customer service experience
  • one plus year of delivery driving experience or one year CarMax experience
  • good communication and teamwork skills
  • adherence to all applicable CarMax policies and procedures
  • able to lift heavy objects up to 50 lbs and winch vehicles during loading
  • proficient in operating a manual transmission
  • willingness to work outdoors in various weather conditions

Job Qualifications

  • Must be 21 years of age or older
  • valid state-issued driver’s license
  • class B CDL preferred
  • clean driving record with no serious violations in past three years
  • ability to meet DOT and FMCSA qualification requirements
  • one or more years of customer service experience
  • one or more years of delivery driving experience or CarMax experience
  • good communication and teamwork skills
  • proficient in operating a manual transmission

Job Duties

  • Operate a two-car hauler for customer vehicle deliveries
  • load, transport and off-load vehicles at various locations
  • facilitate the completion of home delivery transactions
  • interact with customers and team members to provide excellent customer service
  • perform condition verification for transported vehicles
  • verify vehicles meet cosmetic standards before delivery
  • comply with DOT/FMCSA requirements and CarMax policies

Job Criteria

Experience

Mid Level (3-7 years)


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